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"Great hotel for visitors of Sapporo! The hotel was very conveniently located outside of Odori station exit 8 or a short 7-10 min walk from the main Sapporo station (you can walk the underground tunnel directly to the hotel or walk on street level). The staff were amazing. Super helpful, always cheery, and very patient. "

"The view from the room was stunning and the onsen was the best me and my husband have been to in Japan that’s included with the hotel stay. Very spacious and at night had a nice dark serene feel"

"it is a clean and comfortable hotel"

"Breakfast has seafood sashimi, very fresh and tasty. Our room is renovated so is new and clean. It's very near the shopping street and many restaurants nearly. The public bath is a bonus though it's not big. "

"Convenient location, great restaurants and lounge, friendly staff and reasonable rate."

"Nice staff, comfortable room"

"All the Staff were so helpful and kind esp the young very tall guy (I forgot to get his name) who exceeded our expectations with extra effort and thoughtful attitude. "

"We stayed at the JAL City hotel for 5 nights. Overall, we were very satisfied with our stay. The hotel is very close to Nakajima park, transportation, and a variety of dining options. However, there is construction going on next to the hotel. We were originally assigned a room right next to the construction site but were able to change the room to the opposite site of the hotel, away from the noise of the construction. The breakfast included a variety of options; however, it did not change much during our stay and it sometimes got very crowded so we had to wait a while before getting seated. The staff were the highlight of this hotel; service was excellent."

"WOW! We luv this hotel. Just left this morning after 5-nights in Sapporo. Highly professional Japanese staff: even got to try out some of my Japanese words which got a smile. From the time we arrived until our departure we really enjoyed our stay. Everything was near perfect, from daily cleaning/replenishing, to the use of a free shuttle bus whilst staying at the hotel was very handy to get into central Sapporo. The hotel is situated just a few train stops from the central city: so it is very convenient without being in the traditional touristy areas: quiet, very modern, easy access to Sapporo’s wonderful subway train system, Odori Park, TV Tower and other great places. As the days progressed we found ourselves walking more & more, as we got our bearings. The food in Sapporo is simply incredible! You MUST make the time to visit this small wonderful city & Hokkaido itself. We would highly recommend that you stay at this particular hotel as you will not be disappointed. We got it at a very reasonable price through Expedia, months ago: all our hotels for this holiday are with them: their service, pricing & support are A1. Anyway, back to our hotel. Would we stay again, at the price point: Most Definitely! One of our great stays in our post-covid travels. We rate this as an almost perfect score of 4.9 out of 5: a minor deduction, for the currency exchange rate provided and the non-availability of room service. Just minor stuff really. Thanks, ALGreynomads."