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"Excellent stay as always - friendly welcoming staff from check in to check out - a perfect stay - thank you. "

"Room was ready when we arrived and was excellent. Location on airport was just what we wanted and didn’t disappoint. Restaurant on site was exceptional. "

"Well appointed room in great condition, very clean. Lovely welcome from reception. Good choice of places to eat on site."

"The room was great and enjoyed eating in the restaurant! "

"Great location, great staff. Room immaculate. Lovely and warm"

"Clean and confortable "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as some chocolates as a treat! The care and attention was just so sweet and really set this hotel apart. "

"Comfortable bed, clean bathroom, nice towels, good iron, good heating and nice staff "

"Clean Rooms, excellent facilities and very professional staff. "