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"Stayed here for 1 night. The staff greeted us on arrival and check-in was swift and easy. We were shown to our room and all instructions given. There was a music event on all day which was a fantastic surprise. The atmosphere was brilliant. The food was fantastic on both days. Especially the Sunday roast which was cooked to perfection with the best gravy I have ever tasted. All of the staff were hard working, attentive and polite. But a special thanks to Nick and Ella who were especially helpful. We would definitely recommend Cromwells Tap House for a stay. We will definitely be back."

"Stayed overnight and ate on Oak Restaurant. Food and wine choice excellent as was ambience. Our bedroom was fine but could do with a spruce up. Bed comfortable.Overall a great stay to celebrate my wifes birthday."

"Full of character, lovely staff, nice rooms, unfortunately a bit hot and no fan or tv remote "

"Quiet, great facilities for the price "

"Stayed for a wedding function, staff exceeded expectations from the initial check in, attentive staff, excellent customer experience. Breakfast was delicious with plenty of options."

"Great hotel, rooms are clean and comfortable. Service always excellent as well. Plenty of parking available."

"This is our second visit since covid. The place is wonderfully quiet and the pool is good. What lets it down is the hotel and pool area could do with some TLC (and a few quid spending on it). It's a little bit tired & the external appearance shows when you take a closer look. Broken soffits in the newer part and the pool needs to be refurbished before it starts to rot. there was no body wash in the changing rooms and no warning till it was too late. However, there was plenty of tea and coffee and the staff were very friendly. "

"We loved our stay at the Ancient Gatehouse. The room was lovely and looked out over the green in front of the Wells Cathedral. The staff is very friendly and helpful and the hotel has an excellent Italian restaurant, where we enjoyed a delicious dinner before walking around the lovely town of Wells. Americans should know it is not air conditioned, but air conditioning is rare in the UK and Europe. There is a fan and lovely large windows. We will definitely return."