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"Helpful staff. Clean, comfortable room. Convenient location. "

"spotless room. Only problem was no kettle "

"Great staff, great location, great room and amenities "

"Stayed in a superior twin room on the 5th floor, which was clean and comfortable, with a walk-in shower (important because I have mobility issues). It was on the small side but not cramped. The decor seemed to be fairly new and in good shape, of a dark gray neutral sort. Staff on check-in were friendly, quick and helpful. It's a massive hotel that takes huge tour groups, so there were several hordes clumped together in the lobby and in the street area outside; there is also no visible place to sit and relax in the lobby, which is designed to get a lot of people through check-in quickly. I was so glad to find there was express checkout! There are several restaurants in the hotel which I didn't try, and lots of restaurants in the immediate area. Very close to everything in Bloomsbury. There was street noise at night but nothing extreme. "

"Lovely staff!"

"This is a nice hotel in the middle of everything. Lots of shopping, transportation and eating options. Everywhere within a short distance walking, the staff was very courteous and the hotel was clean."

"Great room, spacious and clean. Excellent location."

"Great hotel and room, fabulous breakfast, lovely friendly staff, fantastic location. "

"The hotel and room were exceptionally clean and beautifully decorated. The room smelled fresh and was spotless. Access to the hotel and room were keyless which is very convenient. The staff were super friendly and professional. The hotel is very close to the metro and is within walkable distance to popular attractions such as Kyoto garden, V&A the Museum and the National History museum. "