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"Fabulous hotel. Very happy and would give 10/10"

"Very new modern and clean for someone who wants a no-frills hotel. It is in the middle of the action, but consequently, not super easy to get to with bags. That was the only downside."

"Love it! "

"Staff here are plentiful and so helpful, great location near Russel Square and the British museum and walking distance to theatre district."

"From the moment we checked in, Park Plaza exceeded our expectations—upgrading us to a beautiful suite and surprising us with two complimentary bottles of wine. After a full day of travel and sightseeing, unwinding in the wellness center’s serene pool and rejuvenating sauna was just what we needed. Every staff member we encountered was warm, attentive, and genuinely committed to making our stay memorable. Highly recommended for anyone seeking comfort, hospitality, and a touch of luxury!"

"Nice enough hotel in a very good location for all public transport links. Good size restaurant so no queueing for breakfast which was plentiful and well laid out. There’s a hospital nearby so sirens are regular if you are the street side. There’s no AC so sleeping with the window option comes with consequences. The quilt we had smelled and had stains on it but given how warm it was we only used the quilt cover anyway."

"Great location. staff was wonderful"

"We had a really great stay at Park Plaza County Hall. I initially requested for an early check-in and the moment we arrived at the hotel, they upgraded our room and checked us in automatically. They make communication so easy through their whatsapp chat, whereby a member of their staff responds so quickly. The hotel room was clean and in order. The hotel is easily accessible to sites like the Big Ben, The London eye, etc. it’s also a 5-minute walk to the waterloo underground station. Bonus is a lot of nearby restaurants to choose from! "

"The property is located in the best possible location for seeing London. The property was very well maintained and the staff were very friendly."