Mercure Tunbridge Wells Hotel

Property class: 4

Choose dates to view prices

Located close to Dunorlan Park and Pantiles, Mercure Tunbridge Wells Hotel provides a garden, a hair salon, and dry cleaning/laundry services. The on-site international cuisine restaurant, The Mallows, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
The current price is P3,781
P4,537 total
includes taxes & fees
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a desk with a mirror, and a chair.

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two pillows, a nightstand, a lamp, a chair, a window with curtains, and a patterned wallpaper.

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

A hotel room with two beds, a desk with a laptop, a chair, a lamp, and a window with curtains.

Family Room, Multiple Beds (Classic)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a chair, a lamp, and a window with curtains.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, a desk with a mirror, and a chair.

Privilege, Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Royal Tunbridge Wells, Mercure Tunbridge Wells Hotel is near a train station. Tonbridge Castle and Penshurst Place and Gardens are notable landmarks, and some of the area's popular attractions include Hop Farm Family Park and Bedgebury National Pinetum and Forest. Dunorlan Park and Pantiles are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Royal Tunbridge Wells travel guide
Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • A sign with the text "THE PANTILES" and a description of its history.
    Pantiles
    8 min drive - 5.2 km
  • A historic stone castle with a moat, surrounded by traditional houses.
    Hever Castle and Gardens
    30 min drive - 24.8 km
  • A historic castle with towers and a river in the foreground.
    River Thames
    46 min drive - 55.8 km
  • BowlPlex Tunbridge Wells
    6 min drive - 3.4 km
  • Bedgebury National Pinetum and Forest
    18 min drive - 17.9 km

Getting around

  • Maidstone Beltring Station
    9 min drive
  • Gatwick Airport (LGW)
    48 min drive

Restaurants

  • The Bagel Bistro
    5 min drive
  • Costa Coffee
    3 min drive
  • Greggs
    3 min drive
  • Burger King
    3 min drive
  • Marino's
    5 min drive

About this property

Mercure Tunbridge Wells Hotel

  • Upscale hotel near Pantiles
  • Located close to Dunorlan Park, Mercure Tunbridge Wells Hotel provides a garden, a hair salon, and dry cleaning/laundry services. The on-site international cuisine restaurant, The Mallows, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • Luggage storage, a front-desk safe, and 8 meeting rooms
    • Outdoor furniture, smoke-free premises, and a water dispenser
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 84 rooms feature comforts such as 24-hour room service, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • LED TVs with digital channels
    • Heating, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Mercure Tunbridge Wells Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on Dec 6, 2026 start from P3,781, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 12 per day.

What time is check-in at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Tunbridge Wells Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Tunbridge Wells Hotel located?

Situated in Royal Tunbridge Wells, this hotel is 1.5 mi (2.5 km) from Dunorlan Park and 2.9 mi (4.6 km) from Pantiles. Tonbridge Castle and Hop Farm Family Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Tunbridge Wells Hotel Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 326 out of 1003 reviews
Rating 8 - Good. 368 out of 1003 reviews
Rating 6 - Okay. 192 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay ! Staff friendly and breakfast was excellent!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Such friendly staff, comfy bed, great food!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay lovely breakfast. Friendly staff.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs work. Our room had marks on the walls, bathroom was mouldy and water would not drain away in the sink. Very disappointing. So glad we had only booked one night. Highlight of the stay was the male receptionist who booked us in, he was very friendly and welcoming.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast! Friendly and helpful staff.Enjoyed our stay!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and wanted to say a huge thank you to the whole team who made us feel so welcome. A special mention to Steve on check-in, who was excellent from the moment we arrived. He was so welcoming, friendly and helpful and really made us feel great from the start. The bartender on Saturday was fantastic too — so friendly, chatty and welcoming. It was lovely to have such a warm and friendly service. The breakfast was outstanding! There was so much choice, everything was hot and freshly prepared, and there was something for everyone. A big thank you to the chef! The ladies working breakfast on Monday were also lovely — friendly, chatty and really helpful. Everyone we came across during our stay made us feel welcome. We spent quite a lot of our time out exploring, but whenever we were at the hotel, everything was clean and well looked after. We also really appreciated the lovely birthday card and chocolates — such a thoughtful surprise and a lovely personal touch. Thank you to everyone for making our stay so enjoyable. We would definitely be happy to return! Parking -only thing I would suggest reducing for guests , I think that is only thing I would say .
Stayed 2 nights in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and professional, room pleasant with tea/coffee making facilities; small fridge would have been useful for the water that was also provided. Would book again although the brasserie menu was a little limited - not much in the way of fish dishes and would prefer more traditional options. Breakfast was substantial with choice of continental, cereal, fruit as well as good range of cooked items
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location and very good staff Food in hotel was very bad tasted like frozen microwaved food and would advise not to eat We had evening meal and breakfast both bad Hotel is dated inside but ok value for money
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Expensive parking for a hotel you can only access by car, hard beds and creaky floors. Clean property and polite staff though
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was a clean hotel , bed was comfy. Breakfast was buffet style with hot and cold options. Parking was ample . I visited the restaurant in the evening. Service from waiting staff was good . There was wait on the food coming from the kitchen. I order a salad with chicken which was overcooked. Would stay at the hotel again . But may be not the restaurant
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were excellent and very helpful at check in. Parking is good Didn’t stay for breakfast as had to leave early The room was tired but bedding was clean and the room was a good size It was a really warm evening and the staff provided us with a really good fan
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The only issue I had was that you have to pay an overnight car parking fee and this wasn’t disclosed on Expedia. Breakfast was good and the staff were friendly too.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , pleasant staff and convenient
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking at a modest fee. Staff were very helpful. Property showing wear and tear but acceptable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Mercure staff , particularly reception and the bar staff extremely pleasant and helpful. The only downside was that we had major problems with the tv, which was unwatchable andthe staff said that there were problems with the aerial
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean and friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Friendly staff Clean room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant !!!!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a great location with great staff.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good breakfast overall good stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
I was very happy with this hotel, everything was clean and tidy, the staff were polite and very help, the breakfast food was plenty and well presented, checkin was also easy and quick, the rooms were well laid out and clean, very happy
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Reception staff at check was very helpful and amenable. Breakfast staff were courteous and helpful.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Very tired and shabby, can't believe its 4 star, an absolute disgrace that as a resident you have to pay £10 night parking, extractor fan in bathroom not working, toilet seat loose and moves from side to side, rust on the wall from the bath grab handle, sticky tape to repair a cracked window, bedroom furniture chipped and scratched, I found 2 peanuts on the floor which would suggest that the room was not hoovered, as for breakfast we had read other reviews about that and once again it was very expensive, so we went across the road to the garden centre, fantastic selection and great price.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Clean room, friendly staff.
Stayed 1 night in Sep 2025