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"Beautiful "

"Our room was clean and ready at check in, the breakfast was excellent. The lady that checked us in was very friendly, informative and genuinely kind. Our shower door was missing a seal so we needed up with water all over the floor. The pressure was strong in fact it popped the cover off the hand held. The pool was clean and towels were available. It was quite dark as they only had the wall sconces on at night and I feel it did not provide enough light for the swimming area where mostly children were swimming with parents sitting around the pool. I would book this hotel again"

"Comfy bed, clean room, quiet"

"Great value, room was quite spacious and decently appointed. Housekeeping was excellent. Location is fairly close to everything you might need in Kitchener, but it's entrance and exit can be a challenge to access at busy times of day. The breakfast was adequate, better than a typical continental breakfast, but the coffee was not good (putting it nicely) and the hot food (eggs and a meat) was mediocre at best."

"Excellent hotel. Generous breakfast buffet included. Rooms spacious and clean. "

"Good selection of food in the restaurant friendly staff and check up and good fresh cookies handed out"

"Bap"

"Staff were very friendly, helpful and responsive. Our toilet flooded right after check-in and staff responded quickly and professionally to address the situation. Room was clean, well maintained and great for any length of stay for business or pleasure. Breakfast had excellent variety and staff was friendly and helpful. Thank you "

"We've stayed at Metro many times. It's very convenient if you are seeing a Knights game. This time we had a room that faced inside the building (as opposed to Dundas Street). Room was comfy for one night but the layout of the room was a little strange. The bathroom drain didn't work super well. Minor stuff as this is a reliable place to stay in downtown London. We'll be back. "