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"Excellent"

"There was an issue with my room, they promptly gave me an upgraded one. Honestly, there's always going to be an issue eventually, so it's how they deal with it that tells how good a hotel they are."

"Excellent shuttle service to and from the airport and trains. Very knowledgeable and helpful staff."

"I LOVEDDDDDDDD MY STAY at mystays premier. I have no idea why it’s only rated barely 3 stars. maybe just Americans and their bougie expectations but from check in to check out I was very well taken care of and I am happy about it. at check in I had a trainee I don’t know how to spell her name but she was a delight! so pretty so kind. I’m still very much working on my Japanese but when she noticed I was struggling we switched over to English but it was nice she let me practice and didn’t just start speaking to me in English. HOW IS ONE SUPPOSE TO GET BETTER AT JAPANESE IF YOU DONT ALLOW US TO MAKE MISTAKES. anyways she was amazing, smooth check in. my room *chefs kiss* amazing, clean, nice smell, everything was nice and tidy, I loved how you could open the window BONUS POINTS, and THE VIEW! amazing I watched the planes land in. I had dinner at the gardenia, it was below my expectations in my personal opinion, the food came out fresh and hot but barely any taste AGAIN PERSONAL OPINION I’m sure it’s just to keep people from complaining “I don’t want sauce, this is spicy, this is” etc etc the pool was good and check out was smooth, along with the bus ride to and from the airport overall, amazing stay great for a solo traveler like myself "

"Easy for transportation "

"Offers free shuttle bus to Narita airport and from Narita airport to hotel. "

"Gym. Clean and very friendly staff"

"Overall a great hotel "

"Such a unique experience, the space was quite, clean and I had the best sleep overnight. "