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"After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition "

"Just an excellent, excellent stay from start to finish in this historic Colonial building. Breakfast and dinner were delicious and the team really just was top notch and really cared about quality of food. The loft was a hit with the kids and the fine correction of loose tea was very much appreciated. We only stayed one night due to our itinerary, but would have loved to have stayed longer. The kids dipped their legs in the pool, but also didn't have the chance to swim due to time constraints. Will definitely be back in the future!"

"Serene"

"The most beautiful pool and surroundings Staff was helpful. Amazing views and quiet rooms! Pool bar and food overall were not up to a 5 star hotel, but beautiful surroundings "

"It is a lovely property ans breakfaat spread is quite large. Staff are friendly byt could be better trained on small nuances. The last who checked us in vaguely indicated the direction of the room and we spent 10 minuted walki g up and down searching for it. When we asked for a la carte food options other than the I.suan restaurant they have, ot took me 20 minutes to get the front desk to admit that a la carte foid could be ordered at tje lounge bar as well. When i we t to the lounge bar it took another 15.minutrs if argument for them to agree that yes they would accept the irdr even when the food menu was clearly lying inthe counter top! With a bit of better training this place would be great"

"Hotel staff is nice and polite, the hotel is modern and rooms are spacious. However, everything looks run-down and up to a renovation."

"The pictures in the web looks really good. Lobby area and dinning areas are good. Very old hotel rooms are not good. Needs a lot of upgrades"

"Enjoyed the gym, pool (very warm), and the room was clean. Enjoyed the welcome drink, even if check-in seemed a tad slow. The service at the bar was also very slow, and we actually cancelled our order and went elsewhere for some food. Breakfast was superb and staff were friendly. "

"Das Zimmer war schön. Der "