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Cinnamon Citadel Kandy

4.0 star property
Hotel in Kandy with 2 restaurants and free valet parking

Choose dates to view prices

Cinnamon Citadel Kandy, at the base of the hills, offers a serene getaway with a poolside bar and garden surroundings. Guests can start their day at two restaurants, then relax in the sauna or outdoor pool. Past visitors praise the peaceful setting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is P3,978
P5,163 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Minibar, in-room safe, desk, iron/ironing board

Superior King Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Minibar, in-room safe, desk, iron/ironing board

Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Exterior

Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Exterior

Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Minibar, in-room safe, desk, iron/ironing board

Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 49 sq m
  • Sleeps 4
  • 2 Twin Beds
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About the neighborhood

Map
124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000

What's nearby

  • Asgiri Maha Viharaya - 20 min walk - 1.7 km
  • Udawatta Kele Sanctuary - 3 min drive - 1.8 km
  • Bahirawakanda Vihara Buddha - 4 min drive - 1.9 km
  • Kandy Clock Tower - 4 min drive - 2.6 km
  • Asgiriya Stadium - 4 min drive - 3.0 km

Getting around

  • Kandy Railway Station - 15 min drive
  • Bandaranaike Intl. Airport (CMB) - 158 min drive

Restaurants

  • ‪Cafe The Vibe - ‬5 min drive
  • ‪Put Chutney - ‬6 min drive
  • ‪Kandy Myst by Cinnamon - ‬4 min drive
  • ‪Hungry Brunch Café & Restaurant - ‬6 min drive
  • ‪Cafe Nuwara - ‬6 min drive

About this property

Cinnamon Citadel Kandy

Upscale hotel
Consider a stay at Cinnamon Citadel Kandy and take advantage of a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All 119 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, free infant beds, and electric kettles

Similar properties

Bar (on property)
Radisson Hotel Kandy
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 489 reviews
The price is P3,982
P5,216 total
includes taxes & fees
Nov 28 - Nov 29
Radisson Hotel Kandy

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times and on request
  • Onsite parking available only on request
  • Free secured self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Giri Sikara Lounge
  • Mahaveli Eliya
  • Pool Bar
  • Vel Eliya

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 85 per person
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cinnamon Citadel
Cinnamon Citadel Hotel
Cinnamon Citadel Hotel Kandy
Cinnamon Citadel Kandy
Cinnamon Kandy
Citadel Kandy
Kandy Cinnamon Citadel
Kandy Citadel
Chaaya Citadel Hotel Kandy
Chaaya Citadel Kandy Hotel Kandy
Kandy Chaaya Citadel Hotel
Cinnamon Citadel Kandy Hotel
Cinnamon Citadel Kandy Hotel
Cinnamon Citadel Kandy Kandy
Cinnamon Citadel Kandy Hotel Kandy

Frequently asked questions

Does Cinnamon Citadel Kandy have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at Cinnamon Citadel Kandy?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Cinnamon Citadel Kandy on Nov 25, 2025 start from P 3,977.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cinnamon Citadel Kandy pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Cinnamon Citadel Kandy?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Cinnamon Citadel Kandy?

Check-out is at noon.

Does Cinnamon Citadel Kandy provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–midnight on request. A fee of USD 85 per person applies.

Where is Cinnamon Citadel Kandy located?

Situated in Kandy, this hotel is within 3 mi (5 km) of Asgiri Maha Viharaya, Commonwealth War Cemetery, and Bahirawakanda Vihara Buddha. Kandy Clock Tower and Kanday Monasteries are also within 3 mi (5 km).

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