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"I am in a wheelchair and the handicapped suites are well designed and easy to get around in. Bathroom has lots of well placed bars. Highly recommend!"

"The pool area is something out of a movie. The staff couldn't be more accommodating. Pricey, but you knew that already!"

"Great place"

"Help desk people are very helpful and kindly. Thank "

"Absolutely loved my stay here. Staff is amazing!! If you want an outstanding view of the city I recommend booking the Panoramic King Room!!! Can’t wait to go back! "

"A nice hotel to use as a base to visit Chicago. The location was great for what we wanted to see and do. The rooms were small but adequate. Nothing fancy."

"I went for the woman's dorm/hostel thing and shared a room with 3 other women. The bunks were confortable and allowed for privacy. They were tall enough to sit in comfortably and everything was clean. My roomates were wonderful and we all kept to ourselves. This was a business trip and all I needed was a means to shower and a place to rest my head, which I was able to do with ease. "

"I loved my stay at the Congress Plaza Hotel! Check in was easy, especially since I got to check in at 12 noon, instead of 3PM. My room was very spacious and my king size bed was made up nicely and it was very comfortable too! There were plenty of towels in the pretty bathroom. The flatscreen TV was nice to watch. My room was very chilly at night because the HVAC registers are now set for warmer outdoor climates, but the lady at the front desk gave me a warm thick blanket to use. There are lots of things to do on Michigan Ave within walking distance. I also walked across the street to Millennium Park. My concert at the United Center was only 3 miles away and my Curb Taxi was less than $17. The doorman Steve hailed my Curb Taxi and it pulled right up to the front door of the of the hotel. The doorman also told me about the Harold's Chicken and the Subway restaurants around the corner from the hotel and that made my day! I will be staying at the Congress Plaza again in the future! "

"The hotel was very nice. They have a very strict 4pm check-in policy and charged us $25 for early check in at 2 pm. Aside from that, it’s very conveniently located near Magnificent mile. We walked most of the time but there is a bus stop around."