2/10 Terrible
sidney, Honolulu
Oct 7, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was atrocious with the exception of the fact they assign you a butler Mickey who tries to help you in
Every way he can. Beside that all was atrocious! To begin with the bathroom facilities are in a separate little Hut you have to walk out of your room out into the public outside and then enter a room and that room was overrun with ants and I complained and they claimed that they sprayed it but I am sure they did not spray it or maybe they did but it still was overrun with ants everywhere. Disgusting. Also there is an owner and her name is Jane. I told her that I need a ride to the boat and I told her I had received an email from her hotel telling me it would cost me $150 Philippine pesos. She denied any such email had ever been sent to me. She called me a liar! And she came to me personally and she aggressively waved her hands at me in a threatening manner. I am going to be 80 years old on December 20th and this frightened me. She is a horrible human being and doesn't belong in business. Anyway I sent that email to her and I told her she needs to apologize to me because here is the email that she claimed never existed and she called me a liar and I proved I did receive such an email. Also to get to the beach you have to walk down many many concrete steps and to get back to your room you have to climb up many many steps. Also on the last night there was a wasp flying around in my room and I was terribly frightened
I would never stay here again
ened. Also
sidney
Stayed 2 nights in Oct 2022
