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"Lovely staff and a great central location "

"Room are clean "

"Kiki He helped me with the check in. She was very courteous in the process. She also shared with me the places of interest within the vicinity and this helped us reduce the time to navigate the surroundings. She gave a call to our room to inform about the fire drill the next day and assured us about our safety. A very pleasant experience. Will definitely consider returning to Crowne Plaza in my next visit to Shenzhen. Many thanks Kiki!"

"I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough! "

"nice size room, clean and location is good"

"Excellent location, good-sized room will come back again."

"Very clean room."

"Spacious and clean room, convenient location, friendly staff, excellent coffee and cakes at the lobby cafe, excellent breakfast with great variety "

"Very good service. "