Hotels near Dai Nam Open Zoo

"Friendly and attentive staff, great facilities, all good."

"The hotel is modern, clean and in an ideal location for airport convenience. There are other food and shopping options nearby. The pool and roof bar terrace are wonderful, with reasonably priced food and drinks and helpful, friendly staff. The highlight for me was the amazing customer service supplied by front desk staff. I had to buy a new suitcase and found one online that I wanted to purchase. I needed the case that day as I was flying out the following morning. I do not speak Vietnamese and could not process the order myself as the site did not recognise my overseas telephone number. A staff member used his own phone to communicate with the seller and to ensure I received the case later that day with it being delivered to the hotel. There is no way that I could have done this without the superb customer service I received from this staff member. He even communicated with colleagues to ensure that staff arriving for the next shift were aware of the upcoming delivery after he had left for the day. I am extremely impressed and grateful for the service I received- it was exceptional."

"The check-in staff were very friendly and welcoming. However, the room was quite small and cramped. Breakfast was just average, with limited options. My biggest issue was with the laundry service staff. I purchased a laundry voucher and received a code to use the machines, but the code didn’t work. Instead of being helpful, the staff member questioned me in an unfriendly way, asking how many times I had already used the code. I explained to her, “I’ve only been here for 4 days and this is my first time doing laundry—how could I have used it multiple times?” She did reset the code for me, but her attitude was clearly annoyed and unpleasant, as if she assumed I was trying to reuse an old code."

"My favorite, super convenient and beautiful design "

"Good"

"Very nice clean modern property. The best hotel I stayed at in Vietnam during my 3 week stay. Staff and service were excellent. I would recommend staying at this place to everyone "

"Clean room, staff were super friendly and helpful. "

"Luxurious room. Bathroom and toilet very clean but a little small. Otherwise a beautiful hotel. Very conveniently located too. "

"We’re impressed "