Custom House Hotels, London

ExCeL London is an exhibition and international convention centre in the Custom House area of Newham, East London. It is situated on a 100-acre site on the northern quay of the Royal Victoria Dock

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Compare popular hotels in Custom House

Property	Property class	Guest rating
Aloft by Marriott London Excel	4.0 star property	9.0 Wonderful 1,000 reviews	View
Moxy London Excel	3.5 star property	8.8 Excellent 1,002 reviews	View
DoubleTree by Hilton Hotel London ExCel	4.0 star property	8.6 Excellent 1,011 reviews	View
Holiday Inn Express London - ExCeL by IHG	3.0 star property	8.6 Excellent 1,015 reviews	View
Hampton by Hilton London Excel	3.5 star property	8.6 Excellent 1,001 reviews	View

Where to stay in Custom House

Find the best Custom House areas and neighborhoods for the activities you enjoy most.

London City Centre

Iconic landmarks, a world-famous theater district, lively nightlife zones and superb shopping and art museums await in the heart of England’s capital city.

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Covent Garden

Lose yourself in the maze of boutiques and bars or pull up a chair and watch the numerous street performers work their magic in this entertaining district.

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City of Westminster

Big Ben and Piccadilly Circus are a few top attractions in City of Westminster. Hop around the city on the metro at St. James's Park Underground Station or Victoria Underground Station and check out the area's fascinating museums, popular shops, and acclaimed art galleries.

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City of London one of the leading centres of global finance.

The City of London

Discover a compelling blend of modern culture and rich heritage in London’s financial heart.

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Soho

Soak up the energy of Soho, where buzzing nightlife, LGBTQ+ pride and star-studded premieres bring the streets to life.

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Top Custom House Hotel Reviews

Royal Garden Hotel

4/10 Poor

"One star SERVICE - There are many things that I liked about this hotel, but the negatives outweighed the good. After traveling around the world many times, I don't think I've come across such incompetent staff until now. The window was broken so they switched me to another room, when they did so, they failed to leave the room keys with me and they said they'd come back right away to remove what was an extra portable bed in my room and replace it with a sofa. Five HOURS later after being told many times by multiple people that it would be "just a few Minutes", I received my room keys and the portable bed was moved out and the sofa in. All this while I was unable to shower whilst waiting for them to return and wanting to get out to see the city. There was no compensation after ruining my first day in London. I could say more about the dining and breakfast... but I'll leave it at that. Five Star Hotel -- One star service."

Zedwell Piccadilly Circus

2/10 Terrible

"Absolutely horrible. They claim minimalism in their style, it's more minimal in what we can do to support you as a patron. Asked for help with the check-in since self check-in couldn't locate our name. The gentleman on the floor basically kept dismissing us. After being awake 27 hours was frustrating The room has nothing .. no iron/ironing board, no closet, no where to store clothing. The bed area and bathroom was separated by a sliding glass door. So hearing and smelling your spouse off load the prior nights indian delicacy.. not fun No windows at all ... That was nuts We had to argue with the staff for additional towels and pillows. The pillows are thin and only 2 for 2 people was miserable with a mattress that had very little support They never cleaned the room Great location though! Never again"

Strand Palace Hotel

10/10 Excellent

"We love the convenient location on the Strand - closeby to Covent Garden’s - surrounded by amenities for shopping - dining - theatres- the staff and check in experience are wonderful. Very friendly and helpful. Food Restaurant Bar Underground tube - railway - and bus route - 91 to/from Kings Cross- we have used the hotel for 10 years, comfortable beds, rooms spacious, art deco modern and very clean well maintained amenities - Including Rituals, delicious coffee capsules and a quiet room. We generally eat breakfast at the Watch House Covent Garden & visit the nearby Coal Hole pub opposite as we enjoy the live music after a full day of exploring our London events."

Frequently asked questions

What's it like in Custom House?

Travelers will be sure to find plenty to entertain them in London's Custom House neighborhood. Looking for sights you might find in a travel guide about Custom House? Consider a visit to ExCeL Exhibition Centre while you're in the neighborhood.

Where is the best place to stay in Custom House?

Based on Expedia customer reviews, Aloft London Excel is the highest ranked property in Custom House. This hotel is a short 2-minute walk from ExCeL Exhibition Centre, and it offers a restaurant and an indoor pool. Other top choices in the neighborhood include Moxy London Excel and Holiday Inn Express London - ExCeL by IHG.

How many hotels will I be able to find in Custom House?

If you're searching for places to stay in London, Expedia has something to meet your needs with 73 Custom House hotels and other accommodations to choose from.

If I need to cancel my hotel reservation in Custom House, will I receive a refund?

Yes, you'll find most room reservations are refundable provided that you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of the scheduled arrival. If you have a non-refundable reservation, you might still have the option to cancel and be given a refund within a 24-hour period of your booking. Add your dates and click on "Search", then you can use the "fully refundable" filter to get the best deals available in Custom House.

What can I see and do in this London neighborhood?

Popular attractions in Custom House include ExCeL Exhibition Centre. A visit to Royal Victoria Bridge is also worth the trip while you're discovering the neighborhood. The Arena, Newham Leisure Centre, and ISKCON Bhaktivedanta Manor are just a few of the places to visit in and around Custom House. Brick Lane Music Hall and IFS Cloud Royal Docks Station are also worth a visit when you're out sightseeing in London.

How can I get around Custom House and the greater London area?

If you want to see more of the city, Prince Regent Station is the closest metro stop. Others nearby include Custom House Station and Royal Albert Station.

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Custom House Hotels near London

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Our top choices for Custom House hotels

Fox Connaught

Aloft by Marriott London Excel

Hampton by Hilton London Excel

Holiday Inn Express London - ExCeL by IHG

DoubleTree by Hilton Hotel London ExCel

Premier Inn London Docklands - Excel

Moxy London Excel

Prince Regent Hotel Excel London

The Tower Hotel, by Thistle

The Athenaeum Hotel & Residences

Park Plaza London Westminster Bridge

The Kensington Hideaway

The May Fair, A Radisson Collection Hotel, Mayfair London

Hotel Riu Plaza London The Westminster

The Langham, London

Best Western Victoria Palace

Park Plaza London Riverbank

Strand Palace Hotel

The Royal Horseguards, London

London Marriott Hotel Canary Wharf

Compare popular hotels in Custom House

Where to stay in Custom House

London City Centre

Covent Garden

City of Westminster

The City of London

Soho

Top Custom House Hotel Reviews

Royal Garden Hotel

Frequently asked questions

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