Hotels near Cuernavaca Country Club

"The people are attentive and take good care of their service, and will aid you in an emergency. Some items like the soap dispensers did not work well, and I had a chair on the brink of breaking."

"Food, service, rooms, amenities, and staff were first class all the way. I will be back."

"Tal vez mejoraría las almohadas y los colchones ! "

"Excellent equipment Comfortably all you can need"

"Gran zona con mucho comercio, los trabajadores fueron muy amables y atentos. El espacio estaba limpio y comodo, me encanto! "

"At the time of the check in (my check in was at 3 pm), I had been told there is another customer requested for late check out, and they could only give me the room by 5 pm. No refunds, no sorries, in fact initially they only told me my room will be ready at 5 pm. If I asked from a hotel for an early check in they would ask half day charge, in this case, I asked for managers, they given me wrong emails (emails bounced back), and the manager told me that they will do this right, and she never showed up. Then last night of our stay at 5 am and 5.30 am in our one bedroom suite, we had the fire alarm went off - only in our room though. When I called lobby, they said "yeah that happens sometime" again no apologies what so ever. The fact that noone cares about you as a guest at high end hotel with a suite room guest. Tells a lot. Strongly recommend to stay a nearby hotel since, Polanco is the place to stay."

"Lo mejor de este lugar es su personal y su ubicación. Ellos me atendieron muy rápido tanto por WhatsApp como en persona. El lugar estaba limpio, pero se puede mejorar. Creo que una silla o un sillón y una mesita no le vendrían mal a la recámara. Cuando llegué a la habitación, no había toallas ni papel higiénico; sin embargo, el personal fue muy pronto para suplirlo."

"Very good and new"

"Horrible bed without any support, like it’s been used for decades, bed sheets are polyester with a lot of static! No sound isolation between rooms and hallway! "