Crowden Hotels

"The main benefit is that its so close to the airport. After checking out its less than 5minutes to Terminal 2 No last minute panic over delays in getting to the airport on time."

"Room 119; a lot of noise from a constant water trickling sound and from the ventilation equipment on the roof outside the window. Starting to look a little bit shabby."

"Clean room, excellent staff, and a really great location for exploring Manchester."

"Room was fine, was pleasantly surprised to find a hairdryer in the wardrobe. However I was disappointed to learn that breakfast is served from 7am, not 6am as advertised. This meant that I paid £12 for a breakfast I was unable to receive (i already had train tickets booked for 7am), and none of the front desk team were able to assist. I have since emailed and had no response, so it's unlikely I'll be returning considering they are willing to falsely advertise and not refund me for a service they were unable to provide."

"Excellent location - we arrived by train at Picadilly and it’s a two minute walk. Also walked to the Coop Live arena from hotel - about 30 mins walk. "

"Stayed here recently and unfortunately had a frustrating experience regarding parking. The hotel advertises parking as “subject to availability”, which I took to mean that if a space was available on arrival, it could be used. I also contacted the hotel prior to my stay and, based on the wording used, understood this to be first come, first served. I made a point of arriving early to secure a space and specifically chose this hotel because parking was listed at £25 per night. However, after parking, I was later contacted and told I needed to move my car as the spaces were effectively pre-allocated. This was not made clear at any point beforehand and created unnecessary stress during my stay. To add to the confusion, my room overlooked the car park and at no point did it appear to be full. There was also an overspill car park on the opposite side of the road which remained empty, so the situation was difficult to understand. Although I complied and moved the vehicle, the issue could have easily been avoided with clearer communication. I also raised this with staff but did not receive a meaningful response or resolution, which was disappointing. Overall, the lack of clarity around parking and the poor follow-up from staff left a negative impression."

"The room was in poor condition, cleanliness was lacking, breakfast didn’t start until 8am considering lots of tenants where taking part in the marathon "

"Love this place - so handy. Airport transport included"

"The room was lovely and tidy. Facilities within the room were fine but we could have benefited from more breakfast tea bags available in the room. Lovely hot water and comfortable bed. Pool was well maintained and a nice temperature. The breakfast was delicious! Lots of variation, all hot and very tasty."