Hotels near West Coast of Isla Mujeres

"Our room smelled like moth balls and mildew. Dirty floors "

"Staff was so warm and welcoming! They were so helpful as well, we lost our phone/wallet in the taxi when we were on our way out and Sebastian at the front desk was so kind and helpful he messaged around and was able to get it back for us. Restaurant staff was so sweet as well resort is so gorgeous and private as well barely anyone there during our stay. Only complaint I have was towels were so old they had holes/ missing fabric and sometimes came dirty. Also they haven’t changed the name of the hotel to Esplendor yet it is still Hotel Beló and we spent a good 20 min trying to find it with the Taxi only to find out the name is different from the one on Expedia. Besides that we really enjoyed our stay! The staff really are amazing and kind! "

"The beach has a lot of seaweed (so dirty) Expedia offers to me transport airport-hotel-airport for free (I asked for) and they (Expedia-Temptation) didn´t give me the service even I asked. "

"The beach, staff and food were great. I did not appreciate having to tell the time share staff "NO THANK YOU" multiple times a day in regard to their membership."

"The room was clean and spacious, but the hotel is not the greatest. Small selection of food, no amenities, some servers were very nice, others seemed like they did not care. The beach is very small, the water is full of seaweed and not swimmable."

"The room we stayed in had a city room with a balcony it was fantastic the room was amazing. The staff super friendly. The beach amenities great and pools were never crowded. "

"Outstanding service! Luxurious and welcoming! Beautiful white sand beach, gorgeous view. I enjoyed many of the fun activities including pool Zumba, candle making, beach yoga, and sound healing. Nightly entertainment was first class—many different styles of music (vocal and instrumental), dance, magic, even a circus above and around the main pool! We ate in almost all of the restaurants and the food was awesome! Already planning a return visit in 2027! "

"Breakfast is OK. It was kind of small portions. I was very surprised there wasn’t refills on our coffee and I have never seen that in my life Some of the weight staff was friendly and a few other others seemed like they didn’t enjoy their job jobs It was a great location very nice beach. I thought it was a great the way they had somebody rake up what little sarcasm there was. Too many cats for my taste The sushi restaurant across the street was wonderful The staff at the front desk was very nice and helpful I thought the drinks at the bar were way overpriced. I don’t pay that much in the United States."

"AC was great! Daily cleaning service was great (tipping is always good), front desk staff was super friendly & nice each day. Hotel is in a prime spot across from the beach and parallel to restaurants one street behind. "