Hotels with Swimming Pool in Copthorne, Crawley

"I was really impressed with the service from the staff and the environment was to a good condition. I would highly recommend this accommodation."

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"The grounds are beautiful, the staff are great! We had breakfast which tasted good! The spa was relaxing but there is a bit of wear and tear in places. Overall it was a lovely night away - one thing to highlight: the bed and pillows are very soft, we usually sleep on a firm mattress and have fun pillows so we don’t sleep well and woke up a bit achey; but this is very subjective. Also the hairdryer in the room was really weak so being your own if visiting or use the ones in the spa’s changing room. "

"Stopped here from Heathrow before traveling on to more family, we stayed 2 nights and meet family and friends. Food and service were good, the animals was a bonus, the sensory area with the TV was our hang out with the kids."

"I messaged them early on the day of checkin to advise i would be late. Upon arriving they could not find my reservation and kept me waiting with no resolution at 2.30am just wanting to go to sleep I had to contact 24 hour guest support for them to find the reservation and eventually check me into my room but blame was placed on me by customer support saying that they couldn't guarantee a message was received as i booked through hotels.com and not them. I stopped in a motorway service to ensure I wasn't driving tired and then got blamed for their rubbish systems. Pretty disgusted"

"he hotel is convenient for a short stay of a day or two, with friendly and welcoming staff that make the experience pleasant. However, the food and bar prices at the hotel are quite expensive. Fortunately, there is a food court directly opposite, which offers more affordable options. Parking at the hotel can also be costly, as there is no nearby alternative parking available. Overall, it’s a suitable choice for a brief stay, but be prepared for higher costs when it comes to dining and parking."