Copplestone Hotels

"Staff were very welcoming, friendly and helpful. Hotel is older, characterful building but has parking (on the expensive side) but good for central city. Unfortunately the lift was out of operation for our stay but they did contact us beforehand to let us know. Booked a standard double but was given a king, room was hot but able to turn radiator off and open the windows. Nice toiletries in the bathroom, could have done with the fan working. No fridge in the room but there was a safe, an iron & ironing board, hairdryer and kettle with tea/coffee supplied. Can't comment on the restaurant as we didn't eat there. Some things in need of refurb/update, curtains had small holes in them, window glazing was a little rickety, but overall would stay again. "

"Great stay as always but why so expensive"

"The bed sheets were too small for the bed, so I woke up with my head on the mattress directly. Also when we came to check in the staff were doing some admin and we had to stand there for 10 minutes while they completed it in front of us"

"The breakfast was very good, and i had parking at the rear of the property "

"Thought I’d booked a lodge git a room did get refunded a night. Had to spend a day killing time as I was given a room key with guests still in it so instead of relaxing in a front room I had to explore the area with my partner who’s just miscarried!!! Hence wanting a lodge then was told I had an upgraded room but it was twin beds put together and we were falling through the middle the staff were amazing but disappointed is an understatement and no where near compensated respectfully and was made to just accept it never ever again considering what I’d heard about the place the weekend and my partners recovery was beyond ruined"

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"The staff were helpful and friendly. The history of the hotel is interesting as it is a former WW1 Hospital. That said it is dated for that same reason. We did not eat ar the restaurant so no review there but we found the bar very blah. Its more of a counter with alcohol. They have very limited parking but there is a pay public car park nearby. We found most of the sites to be within walking distance byt as far as pubs, shopping, or restaurants in the immediate area there really isn't anything. The hitel is fine for a night if you are on a road trip but if you are looking for several nights I would probably pick someplace else"

"Excellent breakfast. Fine staff. Clean room."

"A quite basic but comfortable stay and a fair price. Bed was large and comfortable and the room was quiet and relatively clean, apart from the bathroom needing a vacuum (hairs and dust around the edges). Unfotunatly the shower water pressure was really weak. Isca restaurant was really good with nice staff and reasonable prices. Especially recommend the chicken and sausage casserole and the sticky toffee pudding! Overall decent stay and would stay again."