College Terrace Hotels near Palo Alto

"Sad to see such a well known brand be represented the way it is at this location. The elevators need to be serviced as they were going to floor all on their own which creates delays. The staff seemed uninterested in fixing this or acknowledging a safety concern for a 10 story building having elevator issues. Rooms are only cleaned by request and that doesn’t result in any price decrease for bypassing that. The restaurant has decent food but pushes the overpriced and underwhelming buffet. The prepaid breakfast is indeed cheaper but it doesn’t state that is the only option when purchased. Additionally, the restaurant was closed one more and getting any sort of refund was tedious. They removed a day of parking which was nice, although they told me when I checked in the parking lot is owned by different people so curious how that works out. And that gets to the parking. The parking lot needs refinishing and cars have been parked there for months without moving (I was there a few months back and reluctantly had to stay here again…I won’t make that mistake again). There is nowhere to park other than the $25 (or more) per night. I’m wondering how many other businesses get to charge a paying customer to arrive at their business and charge for staying. I know this isn’t unique to this hotel although they were unwilling to provide options or concessions to the price."

"Wonderful, relaxing stay. My room was exceptionally spacious & clean and the grounds were beautiful."

"Rooms are large and comfortable. Staff are very friendly and helpful. Spoke with one employee who had worked there 21 years. Said she had a great manager and it was a great place to work. Breakfast had plenty to choose from. Just a beautiful place to stay and close to the airport. Shuttle was quick and easy."

"Clean, nice room with needed amenities. Very pleasant staff when I arrived & the next morning when I checked out. Better eating options nearby, which was as I expected."

"Beautiful hotel. Great staff."

"Close to airport"

"The room, staff, and lobby were all very clean and nice. However, the breakfast options for the $29.00 buffet could be improved with more variety of food and options "

"Friendly helpful staff. Super convenient location when connecting flights are not doable. Restaurant was fabulous (lots of gluten free options)."

"Clean, great staff, accessible"