Hotels near Cinemark Mesa 16

"The staff was great! Some areas needs some attention from ice machine( it was difficult to chisel away ice),plus one was broken the green pool for the whole week was not inviting to jump in. It was extremely hot in Phoenix so it understandable that the warm water was hard to maintain. Hoses were in/ out pool. The room- great tv, counters etc. but the AC was hard to control, it was either too cold or too hot. The walls are thin as I heard the neighbors alarm go off in the morning. Our lock didn’t work in 2nd day but staff handled it and fixed it immediately. The Laundry area was convenient so that help. The best part is the location and price was awesome! Our favorite places to eat nearby was the Asian/sushi place in lot. Salads and Go and Delfalcos Italian on Scottsdale rd plus Dukes bar is great and Trevor’s Liquior store is a unique place. "

"Easy check-in. I felt safe and appreciated the security. The kitchenette was convenient. The pillows were lumpy but other than that the bed was comfortable. "

"The check in was fast, efficient and professional. The room was wonderful, clean, spacious and well stocked. The pool and jacuzzi were wonderful, needed, clean and overall well maintained. I would stay here again. Breakfast buffet was extensive for hot and cold options. Hot was simple with link sausage, potatoes and scrambled eggs. All tasty, well managed on demand. Thank you Hyatt for a great value."

"Dirty room, bed blanket appeared very old"

"This was the absolute worst hotel I have stayed at. The room was clean but the bed was not very comfortable. The biggest issue was being next to the staircase where a door constantly slammed all night waking me up and my daughter. We could not sleep. I had to message expedia at 4 in the am to try and get help and get out of this hotel asap. The lady working the front desk was so rude and did not care at all about customer service or even professionalism. When I asked to speak with someone who might be able to help me like the manager, she told me no one could talk to me, and I could call someone on Monday. That wasn't helpful considering it was the weekend and I needed a resolution that day. I had to check out and find another hotel nearby to stay at. It was truly a horrible experience, and I would never recommend this hotel to anyone, ever. Do not stay here. You will regret it. "

"If I could give no stars, in fact, minus if I could! The property looks nothing like the pictures they show on Expedia; it looked great on the site with windows and California shutters hence it turned out to be a total misrepresentation! Do not be fooled by the pictures. It was like a prison without any windows, paint peeling, much smaller than depicted on the site, completely unsafe and the room was horrifying. It was a third of the size shown on Expedia. I stayed for a few seconds and that was enough. We ran as far away as we could! We stayed for a few seconds and we still did not get a refund for those few seconds. They charged us for all that stress even though we did not even stay that night. BUYER BEWARE! Do not even think of staying there as it is scary!!! "

"Good breakfast, changed daily! Close to a lot of restaurants and stores"

"The rooms are not as pictured. There is a bare wall with appliances from the 80s. There is cracked floors, and walls. The management is very aggressive and threatening. No breakfast. It's not a safe area in town. "

"Had bedbugs on 5 out of 7 days of our stay and moved between 3 different rooms."