Hotels near Cinemark Cielo Vista Mall 14

"The hotel is very nice, I just had a bad time with the cleck in the front desk. I prepaid my resevation with hotels.com. When I arrvied they charged my in full. After I realized I was being charged again they said that the "expedia" card did not go tru. That if I wanted a refund I have to call them. This is not the first time that the Hotels.com credit card does not go tru, but in other hotels they fix the problem, normaly in less than 24 hours. I did not like the attitude. I had to call hotels.com and ask them to help. Then I had to go the front desk and ask them to pickup the phone because the "help desk" could not reach them. I like the hotel but this kind of people that is not in is best day, makes you regret your decision, and for sure avoid comming back."

"Convenient, clean, friendly staff."

"Good service and great facilities"

"The hotel is in very good condition, crean and safe. A better breakfast coffee would be appreciated"

"Everything was ok, just had to wait for almost 30 min to get hot water in the shower"

"It's disappointing when you fill for a special request and they don't honor it.I have problem going up the stairs,I got the room but I had to go up the stairs."

"Kitchen with microwave, refrigerator. Breakfast coffee, cupcake and nutrient bars."

"Bathroom needed work as the hardware in tub/shower was terrible, mineralized and broken. Other then that everything was amazing and wonderful. "

"Very comfortable (large, clean rooms) and conveniently located close to the airport—within walking distance. Perfect stay."