Chiyoda hotel rooms a the Hilton Hotels

"The Hotel New Otani is beautiful and upscale. The gardens are amazing! Be sure to set aside an hour to enjoy the plants and tranquil water. The staff provide the highest level of service. Most speak English. It’s not near the tourist sites, but there’s a metro station nearby and taxis. We stayed at a downtown hotel on our way out of Japan, and I didn’t prefer one location over the other. The beds are VERY hard. Very. It’s normal for Japan, but if you want “American soft” beds, choose a Western brand. The rooms are spacious with nice bathroom facilities. They are generous with toiletries, and the soaps smell great. Try the face cream and lotion. There are many options for food on the lower levels. We liked Tully’s Coffee for breakfast. The main restaurant offers breakfast as well. I really enjoyed the pizza restaurant, which is tucked around a corner. They have pizza, noodle bowls, and gorgeous desserts. It’s their best kept secret! The Currency Exchange is located in the post office. It’s only open until 5:00 pm. There are exchange machines all over Tokyo—we didn’t have any trouble finding one. We felt safe getting money and carrying cash."

"Loved our stay here. The staff was great. It’s right next to the train station which was made it easy to get into the city and transfer to get on the bullet train to Kyoto. The restaurants nearby are not fancy but very tasty. The convenient store literally downstairs within the hotel was incredibly convenient. The breakfast buffet was well stocked and tasty and allowed us to get very full which was good because we knew we’d be walking a lot and spending some time on trains and getting around. The onset and spa were amazing and relaxing rooms were clean and ours overlooked the train tracks which was romantic at nights being able to see the trains coming and going from bed. "

"Loved the Godzilla themed rooms and decor."

"Amazing Hotel"

" I didn't encounter any problems during check-in or check-out. The staff was very helpful and ready to assist with any questions. The cleaning service was consistently attentive, so my room was always tidy upon my return."

"We recently stayed at the hotel for 4 nights and had a great experience. The hotel is clean, modern, and well-maintained, with friendly and professional staff. The room was a comfortable size for Tokyo—compact but had everything we needed. The bathroom was a bit small, but clean and functional. A major plus is the low-cost airport shuttle bus from Narita Terminal 1 that stops near the hotel—super convenient if you have a lot of luggage and want to avoid transfers. The location is excellent, right next to a metro station for easy access to the city, and surrounded by restaurants and shops. There’s even a TULLY'S Coffee right next door, perfect for a quick coffee or breakfast. Overall, it’s a safe, convenient, and comfortable place to stay in Tokyo. Highly recommended!"

"Great as far as airport hotels go. All you need. Great price. "

"Walking distance, foods and shopping "

"Great hotel"