Chelmsford Garden Hotels

"Terrible room and the shower was awful. Needs refurbishing."

"Staff vwry friendly and room very clean"

"We stayed here for a trip into London and visiting a family member nearby, we arrived to see police chasing a gang of hooded youths past the hotel which wasn’t the best start but when we returned to the hotel at 10:30 there was a gang of hooded thugs tossing around stolen merchandise and boasting of who they’d robbed. We had to run the gauntlet into the hotel where we found no staff on duty. The area clearly has a crime problem and there should be staff/security on the door for the protection of guests. I messaged the company but have yet to receive a response. The room was cramped, and dark. The amenities basic. No bedside table. My clothes couldn’t fit in the wardrobe. We arrived for breakfast with the time window and most containers were empty."

"The bathroom flooded as shower was blocked missed breakfast! Not been compensated. Only been given points not money for the additional breakfast I had to buy! "

"For a 4 star hotel the property needs some TLC, food standard is an issue hopefully the manager is dealing to it after we reported some issues, not quite good value for money"

"Nice receptionist got me a coffee and was very polite this morning "

"It’s a hotel with a bed shower and toilet"

"The staff more than made up for where this hotel lacks, was a great stop over before an early flight."

"Clean efficient friendly and superb breakfast , courtesy bus not courtesy at 4 quid but no knock on the hotlel"