Charnocks Hotels

"Tara and staff were amazing "

"Everything was really nice with a funny anomaly. There is a coffee maker in the room as promised in the listing, but the listing fails to state that coffee is not provided. (After mentioning to the manager, he provided some coffee & tea and said they planned to add coffee to the amenities.)"

"The meals were excellent. Very clean resort and spa. Staff were friendly, responsive and super helpful organizing things. We had a room with king size and sofa beds overlooking the pool which were a good size. 2 pools with the larger pool reserved for adults only. Great place for couples and families with slightly older children. "

"the hotel was very tired and needs updating. room was clean enough but not great. floor was very dirty. staff was awesome"

"Room was clean and ready at check in"

"The Crane is a lovely hotel with a long history. The hotel staff are friendly and very accommodating. The hotel has a few nice restaurants nearby but most attractions or city visits require a taxi ride. The concierge can make restaurant reservations and taxi requests for you but look online to book most excursions and if you can book transport with the tour companies. There are a number of good restaurants at the crane - zen and Poesia #3 are in my opinion the best while the village cafe has great coffee, desserts and ice cream. An on/site boutique grocery store allows for small meal prep in your room and is affordable. Lots of entertainers around providing music and laughs and there are also a number of vendors and stores for souvenirs. The pools are great and not crowded and if the seaweed is an issue at the beach (it was for us) the hotel provides easy transportation to another property in town for those wishing to do so. The weather is great down here and I’d head back in a heartbeat! "

"Love the location."

"Super stay here for Christmas as a couple. Great location, clean amenities and friendly staff; everyone from the front desk, to the restaurant and the pool bar were lively and helpful at all times of the day offering local recommendations. Highlights: - laundry services (washing machine and dryer access) were a great touch as we were staying for a while - close to Oistins (10-15 min drive) - great gym facilities - general layout of the hotel, easy to navigate - activities organised each day along with live music in the evenings creating a nice buzz without being chaotic - splendid private beach Lowlights: - the strange business of guests reserving sunloungers at 6:30am with towels and not returning until late afternoon leaving a continuous shortage of towels for those who actually need them - would have been useful to have an introduction to the hotel services upon check-in (i.e. restaurant opening hours, gym location, laundry services, second restaurant, Deia around the corner) etc. Otherwise, would definitely recommend and will be returning. "

"The beach view was unobstructed and AC in the room worked great. TThe "