Hotels near Charlotte Premium Outlets

"Easy access to airport"

"Upon entering the hotel, it was nice. It looked clean. The staff was nice upon check-in. It was a quick check-in process upon entering my room. It seemed fine. It was an adjoined room which I didn't like, but it seemed OK maybe about two or three hours after getting comfortable. I see a mouse went across the floor. I immediately packed my things and called the front desk. I was then given another room, which was fine. It was clean. You know the issue is people leave their food, trash and things outside in the hall for pick up all night long from the time I checked in until checkout time the same food and trash was out in the hallway, of course rodents."

"The power went out in the middle of the night (1:30am) and had still not come back on when I checked out at 10am. They would not issue a refund because I booked through Hotels.com and not through the hotel itself. Disappointing to say the least. "

"Breakfast was nice and plenty of options and staff was welcoming "

"The room was just OK nothing spectacular. The hotel staff was friendly. The hotel bar has the best pizza highly recommended if you’re staying there."

"The fire pit was broken"

"The morning stuff at the front desk was trying to get me to sign paperwork for my dog the day I was leaving said that there was a fee and room rules that never was presented at my check in looking at my account to make sure I don’t get charged for something I was informed about"

"The room had great natural lighting and was very clean, which made the stay comfortable and pleasant. The staff were also extremely friendly and welcoming. A big plus is that the hotel offers free Tesla charging, which was very convenient. If I had to point out something to improve, the breakfast did not meet my expectations. There were no whole boiled eggs, and no waffle or pancake maker for fresh preparation. The yogurt seemed like it might be past its prime, the bananas looked quite old, and items were not restocked in a timely manner. Overall, though, it was still a great stay, and I would recommend this hotel."

"Clean rooms, good weight room "