Chaqiyu Hotels

"No.5 Valley Lodge was the absolute highlight of our honeymoon. My wife and I stayed here during our visit to Zhangjiajie, and nothing else came close. You wake up surrounded by mountains and rice fields — literally inside the national park. Breathtaking and unforgettable. This isn’t a luxury hotel — it’s a mountain lodge, and that’s its charm. Rustic, big, built entirely out of wood. The staff are the heart of this place. Shoutout to Frankie for making us feel at home, and to the Tea Master for her warmth, incredible tea ceremonies, and gifts we’ll treasure forever. Luggage help was always there without asking — service here puts many luxury hotels to shame. For our honeymoon, the staff decorated our entire room with balloons and messages — one of the most thoughtful gestures of our trip. Breakfast was fantastic, served right next to our room. The hotel also provides free transport to the Avatar Mountains, which are incredibly close. Things to know: the wooden construction means sound travels between rooms. The lodge is remote — the city, Grand Canyon, and other attractions require a ride, and hotel transport is pricey (we used DiDi). But we came wanting a deep nature experience, and that’s exactly what we got. Not for everyone, but for us it was perfection. The best stay of our honeymoon, no question."

"Our stay was fabulous. We got a room upgrade it was amazing. Staff were super helpful and very nice. Breakfast was also good. Special thanks to Xiaoxiao who help us with tickets and to make our stay smooth. Also thanks to Hailey who also helps us at the reception. Everyone was so kind and nice. I definitely recommend this hotel"

"Room service was excellent and great breakfast. "

"We got a free upgrade to a bigger room. The staff at the reception is extremely helpful and polite. The cleaning lady took such good care of us and went out of her way to keep us comfortable. The hotel provides free unlimited bottled water. There is also a free self service laundry. The property is centrally located and it’s a 5 min walk to the Tianmen cable car station. It is surrounded by plenty of restaurants and spas for a great massage. Breakfast spread is vast and good. The only minor negative point is that the bathroom shower water pressure at night after 11pm is very low."

"We were upgraded to a 1 bedroom suite. Nice hotel though breakfast is limited"

"First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running. "

"Really lovely stay. The staff were super attentive, helpful, and kind. The room was great. Very comfortable. The breakfast was delicious, and the location was great. Highly recommend! "

"It was very clean and a good breakfast. But the staff does not speak English for questions needing to be answered. "

"Most amazing location: the view is absolute breathtaking. Miss Storage Space in the ropm. Good breakfast"