Chapmanslade Hotels

"Overall Rating: Poor Great potential and friendly staff, but rooms desperately need an update. We stayed at the Best Western Limpley Stoke Hotel on the 16th May. While the property has so much potential and the staff we interacted with were friendly enough, the room itself was incredibly disappointing. Our room was in desperate need of an update and had some clear maintenance and security issues. The bed was highly uncomfortable, and there was a four-way extension lead hidden away under the desk. The radiator thermostat was also completely broken, meaning the room was far too hot and we were forced to sleep with the windows open all night. Furthermore, the bedroom door did not close properly; we only realised upon checkout that it required a forceful, extra hard push to actually lock and secure it. The biggest issue, however, was the complete lack of privacy. There was no curtain or blind in the bathroom. At night, anyone in the house directly across the way could see exactly what you were up to, meaning we ended up having to use the bathroom in the dark. As for the food, the breakfast was just okay for a hotel breakfast. It certainly wasn't the worst we have ever had, but it really wasn't worth the extra charge. It is a real shame because the hotel has wonderful potential and the team members are pleasant, but the state and security of the accommodation really let our stay down."

"The Spa was so relaxing & the staff were so friendly and attentive. The location was absolutely perfect. Thank you @ Macdonald Spa..🙏"

"Staff were lovely, had some issues with the room and they put us in another one the next day"

"Just so expensive and very low quality breakfast. Clean tho - room was fine. "

"Really good breakfast . staff very helpful. Enjoyed my stay at Lansdown Grove hotel Thankyou "

"Room was excellent, comfortable and great value for money. Perfect location for visiting local attractions and of course Wookey Hole show caves right on your doorstep "

"Close to everything"

"Recently upgraded, everything is fresh and yet still looks like it belongs in this charming town. Room was functional with coffee and small fridge, staff were fantastic and the bar and restaurant was busy and fabulous."

"Great hotel."