Central Austin hotel rooms a the Starwood Capital

"Great location, easy walk to everything but quiet"

"The location is excellent, but the hotel is in very poor condition"

"Very aesthetically pleasing ambiance, staff were super welcoming as well! "

"Fun property. Convenient to downtown restaurants, venues, etc. I walked alot and easy to get an Uber."

"Elevators broken "

"I would never visit Austin again, NOT A FAMILY FRIENDLY CITY"

"Case no 27539344 Angelo I spoke with support staff multiple times in regards with a refund of one night stay. My flight was delayed more than five hours and I reached out to cancel my hotel room and to recieve a refund for the second night. I am still recieving surveys from the Holiday Inn Express in Austin as if I stayed there. Angelo, said he would reach out within 48 hours and no word OR Follow up at all.... I then went on toe speak to 2 more agents to no avail. I am requesting that I receive a credit to my account of one night stay ASAP based on the LACK of customer service and response for status updates."

"Great hotel. Would def stay again "

"Great clean hotel "