Search Residences in Cebu City

"Terrible experience, book there 5 days with 2 rooms my family and for my parent. Left for a day and i forgot my wallet in my sling bag , came back and lost $1050 / stoolen , reported to the front desk , not even a manager talk to us, security staff assiste to identified this individual that went in my room, 1 regular staff and 2 on the job training, ask front desk if i can speak to the mananger they said not coming on week end . What the???. Hopefully this will Not gonna happen to the nxt costumer / guest. I was very confident that no one is goin in my room when i remember that i left my wallet cause we did not request to get room clean up. But they said they are still goin in rooms as long there is no DO NOT DISTURB SIGN hanging in door. My thought stayin in a nice hotel like this will make me feel safe and secured but my thought was wrong.. pls peeps that are planning to stay there be mindfull Of your personal belongings , some on got a magic hands out there. I am very disappointed on my stay. "

"Excellent courteous service from the staff gives this hotel a 5 star! The Filipino themed buffet is a must…I had an early flight, and requested for a breakfast pack, which I very much appreciated…the pool area at the top of the building has a great view of the city…will definitely stay here again. "

"Whole building felt spotlessly clean. Restaurant had good variety of choices, buffet and à la carte like. Coffee shop in the lobby was fabulous too. Staff are very friendly and helpful. Wifi worked throughout the facility. Pool could be bigger but it’s in the city so. Overall we’d recommend this hotel and would love to stay here again if we come back to cebu. "

"Suppose to be a 5 stars hotel, but services provided, doesn’t support that; All times I went out of the hotel, or came in, there was NEVER a bellboy at the entrance, to help with the luggage. On the day of my arrival, I had to take out my heavy suitcase from the taxi’s trunk by myself, since there is no one out there to help you. If by coincidence they notice you from within the hotel, they would come to help, but in most cases, it is too late… Executive lounge is nice. One day everything was fine, the other day, they forgot to put spoons and tools, in order that you will be able to take some food from the display. Even after I told them, they took out some, but still some of the dishes were missing those spoons. Has to be a regular manual, that they go by, to control the quality of all regular operations. No envelopes or papers in the room, a standard in 5 star hotels. Other than that, it was quite nice."

"Room was very nice for the money. My only complaint is noise from the bus terminal. Better sound insulation in the windows would help. "

"Rooms are a bit dated but clean, a/c works and business is friendly. "

"I provided my phone number and home address. Next day I got spam messages from a Philippines number with my home state information selling me insurance. These guys sell your personal information to scammers. This could be potential a serious safety issue. Talked to the receptionist but I was never given a follow up."

"Most things were nice. Food was a bit of disappointment. Lots of things in breakfast, but could be a better quality, especially the eggs; quite disgusting actually. What is the problem of preparing to each guest a nice plate of eggs, not those tiny plates, that eggs coming to your table, all soaked in oil. "

"Nice room"