Beach Hotels in Castries, St. Lucia

"Great resort! We had the Diamond Club with butler service. Ocean view room and exceptional customer service. The food and drinks were good and there were several activities on site to participate in!"

"Nice garden rooms, staff is friendly, pool is fine. Drinks were weak!!to get around the resort you have to take a shuttle they do not run regularly, they need designated shuttle stops. If your going with other family/friends, make sure you stay in the same area of the resort. "

"Great hotel.... great beach. Great team of employees!"

"The hotel was very tidy and well kept. The housekeeping ladies were super friendly and cleaned our room every day! Pool was exceptional all beach chairs were new. Shuttle service to the beach was the best service for drop off and pick up. We would go back! "

"One of the most kindest people I have ever met!"

"The staff disregarded an 80 year old person and made climb to third floor when checking in Food was mediocre at best and took forever to get served The promised premium alcohol was not available during our stay The best restaurant was not part of all inclusive and had to be paid for This is second Zoetry resort that was awful I would never recommend this resort"

"My stay was excellent everything was great from the food to the staff everyone on the island is friendly and very approachable. Hotel was great the ac was very cold and the pizza are to die for "

"Rooms are very spacious and well kept (freshly painted, new appliances). Pool is very nice, gym is OK (excellent variety of equipment for a hotel gym, but kind of old/worn). Location right on the beach is fantastic — water is SO nice. And plenty of water sport options to be had. Staff is very friendly and helpful. Of note, we did have a bunch of minor problems — TV didn’t work, shower drain got clogged, key entry stopped working. They did fix them all fairly quickly, but I guess they could use a bit of a maintenance upgrade. None caused us anything other than a First World Problem! Overall, a very nice stay in Saint Lucia. I think other resorts may be nicer, but value here was definitely good from whatever else I saw. "

"I have never left a negative review before. I understand that no property is perfect, and I always try to focus on the positive. However, this experience was serious enough that I feel obligated to share it. I am giving this Royalton two stars only because the staff members were genuinely kind and welcoming. They were doing their best under what appeared to be challenging conditions. Unfortunately, the property itself was in poor condition. The building was consistently dirty throughout our stay. There was construction happening day and night, making it impossible to rest. The pool water was cold, the hot tubs were not working, and there were no towels available after 3:00 PM. Housekeeping was inconsistent and difficult to access. Most concerning, we saw cockroaches in the building and mold in the bathroom. That is not acceptable at any level, especially for a resort that promotes itself as a premium experience. Guests plan, save, and sacrifice for their vacations. Time off is precious and cannot be replaced. When guests invest their limited time off and trust a brand at this level, the experience should reflect that commitment. I trust leadership will take appropriate steps to address both the operational gaps and their impact. ( Pictures and videos are available) "