Estelar Cartagena de Indias Hotel

Property class: 4

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Cartagena de Indias Convention Center and Clock Tower are located near Estelar Cartagena de Indias Hotel, which provides a poolside bar, a rooftop terrace, and a hair salon. Indulge in a body scrub, a manicure/pedicure, and a body treatment at the onsite spa. The on-site restaurant, Restaurante Piso 12, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
The current price is P13,091
P13,091 total
Sep 29 - Sep 30

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room Standard

A hotel room with a large bed, a TV, a desk, and a bathroom.

Twin Room Standard

  • 32 sq m
  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard

  • 32 sq m
  • Sleeps 3

View all photos for Room Superior

A hotel room with a large bed, a desk, and a view of the ocean.

Room Superior

  • 36 sq m
  • Sleeps 3

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a large window with curtains.

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a painting on the wall, a small table with chairs, and a view of the ocean through the window.

Superior Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a large bed, a TV, a desk, and a bathroom visible through a door.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(82 reviews)
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Located near the beach, Estelar Cartagena de Indias Hotel is in Bocagrande, a neighborhood in Cartagena. Plaza Bocagrande Commercial Center and Centro Comercial Nao are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bocagrande Beach and El Laguito Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001

What's nearby

  • A coastal cityscape with a beach, high-rise buildings, and a clear blue sky.
    Bocagrande Beach
    2 min walk - 0.2 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    18 min walk - 1.6 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    20 min walk - 1.7 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    20 min walk - 1.7 km
  • Plaza Bocagrande Commercial Center
    1 min walk - 0.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    10 min drive

Restaurants

  • 51 Sky Bar
    1 min walk
  • McDonald's
    9 min walk
  • Crepes & Waffles
    1 min walk
  • 7 Cielos
    7 min walk
  • Colibri Cafe
    9 min walk

About this property

Estelar Cartagena de Indias Hotel

  • Upscale hotel near Bocagrande Beach
  • Near Cartagena de Indias Convention Center and Clock Tower, Estelar Cartagena de Indias Hotel provides a poolside bar, a rooftop terrace, and a hair salon. Indulge in a body scrub, a manicure/pedicure, and a body treatment at the onsite spa. The on-site restaurant, Restaurante Piso 12, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
    • A front-desk safe, a banquet hall, and an elevator
    • Guest reviews say great things about the breakfast, pool, and helpful staff
  • Room features
  • All 338 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/closets, separate sitting areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (110 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 160000 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 160000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Estelar Cartagena de Indias Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Estelar Cartagena de Indias Hotel?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Estelar Cartagena de Indias Hotel on Sep 29, 2026 start from P13,091, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Estelar Cartagena de Indias Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of COP 160000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Estelar Cartagena de Indias Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Estelar Cartagena de Indias Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Estelar Cartagena de Indias Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 70000 per vehicle applies.

Where is Estelar Cartagena de Indias Hotel located?

Located in Bocagrande, this beach hotel is steps from Plaza Bocagrande Commercial Center and Bocagrande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Estelar Cartagena de Indias Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1072 out of 1386 reviews
Rating 8 - Good. 176 out of 1386 reviews
Rating 6 - Okay. 57 out of 1386 reviews
Rating 4 - Poor. 36 out of 1386 reviews
Rating 2 - Terrible. 45 out of 1386 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great customer service. Very close to airport
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place . Super clean . Great location.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, view of ocean was beautiful, pool was nice, very clean
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Estelar was an amazing experience from beginning to end. The staff was exceptionally friendly, welcoming, and knowledgeable, always ready to help with a smile. The breakfast was outstanding, truly one of the highlights of our stay. There was an incredible variety of fresh, delicious dishes to choose from, with something for every taste. We highly recommend Estelar and would gladly stay here again.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location is you are wanting to explore Bocagrande . I will not recommend Bocagrande! We walked down to the beach and stop to buy a drink they provide us with a menu which beers were $8,000 COP and charge us outrageous price. Be careful you will get scam!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, amenities, services, excellent and specially the security 👌👍
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and facilities
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay. The rooftop amazing. The staff preoccupied for you have everything you need room super clean, breakfast amazing if they need to cook anything for you they will do it We recommend this place 100% Kids friendly Macado-Leyva family
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great room was nice pool on point
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I highly recommend this place place is nice and clean
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in very poor condition, even though the rooms had been renovated. The room was never cleaned. There was no toilet paper or shampoo in the bathroom, and despite my insisting at the front desk, no solution was provided. The common hallways were dirty, and the pool area was filthy and smelled bad—as did the restaurant.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here once before and loved it so much that we came back. The property and rooms are beautiful and well maintained. The food at breakfast and in the pool restaurant is flavorful. My biggest complaint was the staff. Besides the pool staff everyone seemed bothered to be doing their jobs. One day after coming back at 5:30 from a boat tour all we wanted was to shower and they haven’t even cleaned the room yet. I don’t need my bed made or any of that but towels would have been nice. When we mentioned it to the staff they pretty much just said oh well. They were busy with a large convention but I don’t think that should affect our overall experience. The service was disappointing this time around but the amenities almost make up for the lack of service. Almost.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area is nice. High floors you can hear this disco inside your room. Brekfast is optioins you have a lot
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff overall good hotel
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was always fresh. The staff was very friendly and attentive. Hotel was clean and lovely, I would definitely stay here again and would recommend to all my family and friends.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the property was very clean. The staff were very helpful and welcoming. The hotel was very beautiful from the pool area to the restaurants and also the rooftop sky bar. Although the breakfast variety was very minimal, it was still very good. We loved the area of the hotel as there was many places around it such as a mall, grocery store, the beach in front and lots of restaurants. It was also not a far distance into the city, which was great. We loved everything about this hotel and will definitely be referring it to others and hopefully coming back in the future.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was a clean hotel & everyone was very helpful
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, great pool with an ocean view. In the afternoon it is very hot, I wish the had more canopies the block the hot sun.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location and property
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the views were spectacular!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel accommodations the service since you walk in to the hotel is like you walking to you house, thank you all the staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great property! The rooftop pool has wonderful views of the city!
Stayed 2 nights in Jan 2026