Carnkie Hotels

"The hotel is dated and could do with refreshing. The staff were brilliant and attentive. The bar had a good selection of drinks. The shower cubicle could do with a shelf fitted to place your toiletries "

"Great food,spa and rooms. Very friendly efficient staff. Will go back"

"We have visited before this was another return to a lovely comfortable hotel , parking is straightforward and not far from reception, staff are always helpful and happy ,room and amenities in the room were spot on ,will be visiting again.."

"Great stay, lovely breakfast, nice pub downstairs. Had fun gig spotting from the windows!"

"Perfect kid friendly hotel."

"Excellent service from the porters really lovely I didn’t get her name but she was so helpful and really looked after us. I would definitely stay here again. Excellent location. "

"We enjoyed a two night stay there recently. We had the room with an outing seating area which definitely made it more spacious and as the weather was reasonably good we sat outside quite a bit. The swimming pool was a brilliant experience and all in all we had a great time. Re the breakfast for the vegetarian option it would have been good to have a few more options eg vegan sausages or avocado please "

"Disappointing Although refurbished to a good standard, the hotel has unfortunately kept a 1930s style lift, great to look at, but quite useless as a functioning lift. Particularly useless if you’re on the fourth floor as it only goes to three. It has a metal shutter style inner door that if left open when leaving, renders the lift inoperable. In a three day stay I had to find the lift on at least six occasions to close the door as my wife needed to use it. I would therefore, not recommend this hotel to anyone with mobility problems. The staff were very friendly and as helpful as they could be. Evening meals were good but kept the same menu so quite repetitive. The English breakfast was inedible. Fried egg burnt on the bottom, raw on top. Sausage with a skin so tough it was difficult to cut, and the remainder of the items had spent too long under a heat lamp so they had dried out. Great views but the hotel needs some sorting out. "

"We stayed in a basic room, which would benefited from updating / refurbishment. There were areas i.e. the corridors. Restaurant and bar food was only available from 6:30 pm, which was a little inconvenient as we had traveled to the hotel from Cheshire and had booked to attend the theatre in the university. The staff provided an excellent service friendly, approachable and helpful."