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The Queens Hotel

3.0 star property
Hotel in Penzance with free breakfast and a 24-hour front desk

Choose dates to view prices

The Queens Hotel sits oceanside, offering travelers a complimentary full breakfast and an on-site restaurant for lunch and dinner. Guests can refresh at the hair salon and access WiFi from their rooms. Previous visitors consistently praise the exceptionally helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Map
The Promenade, Penzance, England, TR18 4HG

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Union Hotel - 5 min walk - 0.4 km
  • Jubilee Pool - 6 min walk - 0.6 km
  • Acorn Theatre - 6 min walk - 0.6 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪The Dock Inn - ‬8 min walk
  • ‪45 Queen Street - ‬6 min walk
  • ‪Roos On The Prom - ‬3 min walk
  • ‪The Dolphin Tavern - ‬7 min walk

About this property

The Queens Hotel

Hotel near St. Michael's Mount
Free full breakfast, a hair salon, and dry cleaning/laundry services are just a few of the amenities provided at The Queens Hotel. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Multilingual staff, concierge services, and a TV in the lobby
  • A banquet hall, a front-desk safe, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms include amenities such as free WiFi. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Is The Queens Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total).

How much is parking at The Queens Hotel?

Self parking is free at this property.

What time is check-in at The Queens Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Queens Hotel?

Check-out is at 11 AM.

Where is The Queens Hotel located?

Situated by the sea, this hotel is steps from Penzance Promenade and Penzance Beach. Penlee House Gallery and Museum and Morrab Library are also within 5 minutes. Penzance (PZC-Penzance Train Station) is 13 minutes by foot and Penzance Station is 13 minutes.

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The Queens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 250 out of 657 reviews
Rating 8 - Good. 247 out of 657 reviews
Rating 6 - Okay. 111 out of 657 reviews
Rating 4 - Poor. 40 out of 657 reviews
Rating 2 - Terrible. 9 out of 657 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

EILEEN

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff were exceptional, so friendly and caring
Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities
Our room was spotless and all the staff were very friendly and helpful especially Kat in the restaurant who went out of her way to make sure everything was ok
Stayed 2 nights in Nov 2025

8/10 Good

Mrs Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See my comments about sense of a 1930s Grand seaside hotel which covers most aspects of my stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended perfect place!

Mark and Karen are fantastic hosts. The rooms are very clean and comfortable, with lots of extras provided. The breakfast foods prepared by Karen are delicious!
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We had four rooms 2 had sea views and were very large. The other 2 were smaller but more modern. The staff were extremely helpfull
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Lovely location on the seafront. Beautiful artwork in the common parts of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

N

Liked: Cleanliness
The hotel itself is good especially the breakfast and dinner menu. The area outside doesn't have much but sea.
Stayed 3 nights in Jun 2025

6/10 Okay

Freda

Liked the site with its view of the sea.
Stayed 7 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no further comment
Stayed 5 nights in Sep 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ala carte breakfast. Located beside the beach and walkable from train station. Only thing was the shower faucet water jet is weak
Stayed 1 night in Jul 2025

10/10 Excellent

Stanislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing right at the seafront, and you just can't beat that. Reception staff was helpful (allowed me to check in 1h earlier). Breakfast was delicious, promptly served and the dining room staff was(especially the lady with the long black hair, missed her name). It's definitely worth the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated old building with lovely view of the sea from the dining room. Very close to the Promenade. Excellent food in the restaurant. Wonderful hairdresser and massage therapist businesses located in building. Friendly very helpful staff. Dog friendly. I had a wonderful relaxing time there and will return.
Stayed 5 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PZ Lit Fest Stay

A bed for the night for attendance at Penzance Lit Fest on two consec. days. The only thing I would say: an earlier check-in time - say 15:00 rather than 16:00 hrs - would have been helpful. eg Prem Inns are 15:00 but then again Queens had a better rate.
Stayed 1 night in Jul 2025

8/10 Good

Lesley

The communal areas were fine with good virews of the prom but some parts of the hotel were really rundown …which was where our stay was. The way the room was advertised I was expecting a sea view but unfortunately we had a lovely view of the car park and fire escape…right on the top floor ..room was also quite small.
Stayed 2 nights in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
The hotel shows its age; although, that is part of the local attraction and charm. Restaurant service was excellent, in particular. Front desk staff were very welcoming and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Location. Well Staffed. Friendly & Attentive. Wonderful Food. Especially the Breakfast. Fine Room. Everything i Needed. Will Return. When Back in Cornwall.
Stayed 2 nights in Mar 2025

2/10 Terrible

Alan

Disliked: Cleanliness
Room dirty, leaking water from toilet, dirty towel,twice given dirty cups in restaurant fried eggs hard one day ,hard poached eggs 2nd day, had cereal next day!
Stayed 7 nights in Jun 2025

8/10 Good

Maxine

Liked: Cleanliness, staff & service, room comfort

Lovely seafront location

Great sea front location 2 mins walk from the lido, quirky hotel, a little dated, but comfortable, clean and a good night's sleep the breakfast was lovely.
Stayed 1 night in Feb 2023

6/10 Okay

PAUL

Liked: Amenities
Like the position and the view from the public rooms but found the bed to be the worst we slept in whilst touring Britain for 3 1/2 weeks
Stayed 2 nights in Jul 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the sea and Penzance promenade. Spacious rooms. Friendly staff.
Stayed 1 night in Sep 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel. The staff was great, very friendly and helpful. The view from the dining area is gorgeous. Within walking distance of many Penzance "must see" areas. And, the variety of gluten-free options was extremely helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Penelope

My room was comfortable with an amazing view!! The entire facility was perfect for an historical seaside resort. Desk service was friendly and helpful. Restaurant service was sadly poor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
All gooy
Stayed 1 night in Oct 2024