Capezzano Hotels

"Parking was great. This is the best place to stay whilst visiting pisa expecially if you have rented a car and want to go so many places. Customer service was amazing and were able to retrieve items i left behind after checkout. Thank you again."

"Room spotlessly clean albeit needing a decor refresh. Great views from roof terrace restaurant and bar. Lovely polite helpful staff "

"Excellent location with great view of the leaning tower. Friendly staff; let us leave our bags with them a bit earlier than our check in time. "

"Parking clean and nice staff"

"This hotel was the worst experience. We got to Pisa around 9:00 PM, took a taxi to the hotel, and found nobody at the lobby because they leave at 8:00 PM. I later discovered they had sent me a message explaining how to check in by myself and that the actual room was located three blocks away from the main hotel building. When you are traveling in a foreign country with no Wi-Fi, sending a message like this the same day is completely useless. This is something guests should be clearly told before booking. The whole point of renting a hotel instead of an Airbnb is to avoid situations where you are left to figure everything out yourself late at night in an unfamiliar place. When we arrived, there was also an older couple there who looked terrified because it was dark and they did not understand the technology or self check-in process. After spending time helping them because we could not just ignore the situation, we started walking through dark streets with no idea where we were heading. There were groups of mostly men standing on both corners near the property, and as three women carrying heavy luggage, we immediately felt unsafe. We ran back to the hotel and messaged the host explaining that we were scared, and their response was basically, “Pisa is very safe.” Safety is something people should always take seriously and be preventative about, especially when guests are unfamiliar with the area. After unsuccessfully trying to get another taxi, we finally decided to walk there"

"The hotel rooms were great, with showers that were amazing. I had to ding the staff a bit due to the restaurant staff. We had some communication issues, but not terrible. The only issue is that it is a bit of a walk to the city center, and you have to go under the railroad either way you go. So expect stairs. Cabs are easy to get, and the staff will assist you. Overall, it was one of the best hotel experiences we had during our two-week time in Italy. "

"Great location near the beach, nice and relaxing. We went as a family (4 children) so room were great, we got the two bedroom with two bathrooms, which is more than sufficient - everyone was happy. Loved breakfast and we did eat at the restaurant, food was plentiful. They had spa facilities, gym and an indoor heated pool unfortunately could not use as we didn't book in advance (pro tip to book when you reserve). There is also an outdoor pool and bikes available to go around. If you have a car there is ample parking available as well."

"The breakfast was fantastic! The staff made us fresh eggs every day. The buffet was large and varied. The room was large and very comfortable. We had a great view of the beach and sea shore. The front desk staff were very helpful with advice. We enjoyed our stay."

"Our stay was wonderful! Such a stunning hotel so beautiful kept along with lovely staff. Breakfast was served in a beautiful room, so relaxing and plentiful. I would recommend and can’t wait to go back."