Burcombe Hotels

"Only issue was no blackout curtain so light from courtyard disturbed sleep. However mentioned to staff and they said sorry and would feed back to managers "

"The location was great, with friendly, helpful staff and rooms had everything needed albeit a bit basic and plug sockets seemed a bit scarce. Breakfast was in a lovely area and really good - nice touch bringing fresh eggs of your choice. I would suggest bringing toast too so they don’t go cold when waiting for toaster! Would recommend as a great base for short trip."

"Caravan was tired but very clean. Value good for what we paid. Excellent site, amenities are great, everything required to make our stay an enjoyable experience. Pool area very clean. All staff extremely helpful and polite. Great location. Would definitely recommend and would definitely visit again. Well done sandy balls 👏👏👏"

"Absolutely nothing to complain about.The staff at Reception and at the Bar and waiting on at Dinner were exceptional. Cheers and thanks from all of us at The El Adem Radio Service (TEARS)"

"All good"

"What a lovely property ! The hotel is located in a quaint town where everyone was friendly and helpful. This is a wonderful piece of England to visit Our stay was great and the hotel is a throwback to a time where hospitality was royal."

"easy to park, good for motorists who want Plymouth, Salisbury, Stonehenge"

"Unsatisfactory. No kettle in the room—I had to ask twice. Restaurant service was slow and inattentive. The steak pie had very little gravy, and the same staff member was on her phone at the service counter, so I couldn’t request more. No offer of dessert. The bedroom door emits a mini alarm when opened, which is irritating late at night. The walls are thin, with corridor doors slamming and disrupting sleep. At breakfast, up to five staff were gathered near reception, coming and going for drinks, but none assisting in the dining area; only the chef entered the buffet area, still wearing an outdoor puffer coat. On checkout, I was asked for an additional balance despite having already paid in full; when I produced my receipt, the manager (polite and not suspect of wrongdoing) immediately resolved it, suggesting a system error."

"This was lovely in many ways. My room was spotless and spacious, Breakfast was hot and plentiful with a reasonable choice. The new season has maybe not kicked in as some of the outside areas could do with a little tidy up. All the staff I met were friendly and helpful. This is not the fault of the hotel, but it is worth noting that there are few public transport links to the local towns and seemingly none before 9.30 am or after about 7 pm.,"