Hotels near Buena Park Mall

"Staff was extremely friendly "

"I would not recommend this property, especially if you're traveling with family or expecting basic amenities. We stayed on the 3rd floor, and there had been a flood on the 4th floor. Our room had a large bubble in the ceiling, which was concerning and made it feel unsafe. The condition of the room overall was poor—the floor was noticeably slanted, and the dresser drawers wouldn’t stay closed and kept sliding open. One major issue was the door. The cover/seal was broken, and you could actually see inside the room from outside, which is a serious privacy concern. We were also charged a $35 per day “guest amenities” fee plus parking, but there were no real amenities available. The pool was not working, there was no hot tub, no gym, and no breakfast area. It’s frustrating to pay extra for services that simply don’t exist."

"I disliked that there was a painted over dead cockroach on the window frame, that there was no elevators. So carrying luggage up for an elder adult and two children were really exhausting. And our room was a bit farther than what I expected from the office. So driving to get the breakfast was a better choice than walking. "

"Room was okay, except for some mosquitos, overall facilities were okay, the staff could be more friendly, they don't smile at the guests, there was a time when we were coming back from Universal Studios, we were so tired, and then the keycard won't work, so my wife have to go to the reception area, there was not even an apology, they just replaced the keycard and that's it. Our stay could have been perfect except for the staff's attitude."

"Good hotel "

"Staff was so nice, being able to message them for whatever you need is such a plus! Would definitely comeback!"

"Dirty and old room, Management took almost 15 minutes to show up and give us the key since we arrive around 9pm, dirty carpet, bathroom had mold and shower barely water pressure. "

"Todo limpio, tranquilo, con lo necesario "

"No hot tub for me..A/C great "