Brushford Hotels

"This is a really fabulous small hotel. The mostly young staff are wonderful and have really good customer service skills. The room we had was large and warm and really nicely decorated. The bed was comfortable with sufficient pillows and some nice cushions.It was apparent that thought had been put in to all aspects of our stay. There were lovely little touches in the room - biscuits, fresh coffee and a cafetière, an extra blanket, and even recycling facilities in the room itself. We had a vegan breakfast in a really comfortable dining room, which was well decorated also. I needed a quiet space for an online meeting and staff did their very best to help to provide this for me. In the end this didn’t work because of my own technology issues and bad planning, which wasn’t the fault of the hotel. The hotel is really close to lots of restaurants and takeaways meaning it was a very handy location."

"Staff were really friendly, the room was clean warm and comfortable. The food was delicious "

"Very friendly and helpful staff. "

"The hotel was in a very convenient location, the room was warm and comfortable, and the shower was good."

"I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff. "

"All good "

"1st class bar as passed on to the kind staff only thing in my room was needed really was needed blackout curtains."

"All Staff always go out of there way to make you welcome "

"Very friendly staff, hot tub wasn’t up to temp on our arrival but staff were very apologetic and we were not charged for it that evening. The Lodge was very clean, good quality bedding and toiletries."