Brinkworth Hotels

"Room was shabby at best. Bed was clean but floor dirty and the bathroom was disgusting. Plug didn’t drain, taps in a state, shower barely worked, blind in room broken, room so hot had to have window open (no air con). Not sure what the standard rooms were like but this was a club room!"

"Breakfast was a buffet but staff brilliant and rooms clean"

"Staff were all very friendly and attentive. Room was lovely and very good value for money. Hotel pool area needs an update but good for the kids. Bathroom in room needs a really good clean - grime around bath/shower. Shower had barely any power. The complimentary toiletries were not replinished when we arrived, which is very disappointing and a lack of attention to detail. "

"A great spot to enjoy some of the Cotswolds Way. Massive comfy bed and strong shower, although a bit let down by an old bath and cheap, clingy shower curtain. Nice bar area, friendly staff, and OK food. Good value breakfast, as you get continental plus a hot menu included. However, the full English I had was below par (definitely seemed pre-prepared rather than freshly made), but some of the other items looked better. "

"Pool and spa were brilliant good for kids not too busy and nice areas to relax. Staff were really helpful at breakfast especially with the kids. It would have been nice to have a vegetarian sausages on the menu. Reception staff were amazing check in and checkout really efficient. Overall highly recommend and we would defo come back "

"Great location and very friendly staff who even walk you to your room! (The place is a little bit of a maze in a good way)"

"Pros: An excellent central location with friendly staff. On site Parking was limited and a bit expensive, but the staff were great at pointing out alternatives, and everything we needed was within walking distance. Cons: The rooms were okay, but missing attention to detail. The bed wasn't very comfortable, there was no long mirror or vanity table in the main room (just a bathroom mirror over the sink), and small helpful details such as a bottle opener and a welcome information pack were missing. Overall: It was not the high standard of room I would normally expect from a boutique hotel, especially one affiliated with Radisson, but we had a tolerable stay in Bath in a good location, which suited the purpose of our visit."

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"The staff were super helpful and went above and beyond to accommodate my needs, and I was only staying one night. "