Brensbach Hotels

"Excellent "

"Room never cleaned even though requested to be cleaned by the door hanger. Towels are stupidly small, bed umcomfortable, curtains too small for the window with holes. "

"Very nice hotel , food was good, rooms clean. Front desk staff very friendly and helpful. One VERY disappointing aspect was the service staff, B Singh, specifically. Zero personality and very rude. Interacted twice asking for ice and treated my adult daughter with attitude and front desk staff had to intervene as well. Not a good look for hotel."

"Breakfast gets an honorable mention. The staff was okay but not very helpful in resolving issues with the room. I had no toilet for 8 of 17 day stay. I had to use the bathroom in the room next door. "

"Definitely not premium. More like cost-cutting central. In the restaurant they have ready meals they re-heat and serve to guests. For cleaning you need to request it, and also the small print is to request by 6am. And even checking in, they pass you the task of completing the registration form on a screen. If it saves some a little cost, they’ll do it here. And who cares about guests - they ask irrelevant personal details on the screen form, too like DOB, which you must complete. The staff are good, which is one saving grace. But don’t expect premium. "

"The hotel was fine, the staff was friendly and the room was clean. However, they were unable to give me a receipt because I had booked through Hotels.com. I thought that was weird. There was plenty of parking but they still charged us 13 euro. The outside of the hotel needs a good cleaning and paint, but the room was nice. "

"Clean room, friendly staff "

"the place was clean and fine but didn't reflect the price that I paid "

"Clean room"