Check COVID-19 restrictions.

Find out moreOpens in a new window

Citic Hotel Boracay

Photo gallery for Citic Hotel Boracay

Featured Image
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
View from Room

Overview of Citic Hotel Boracay

Citic Hotel Boracay

4 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Station 1, Boracay Island, Aklan, 5600

Explore the area

  • Popular LocationWhite Beach2 min walk
  • Popular LocationHappy Dreamland6 min walk
  • Popular LocationCityMall Boracay12 min walk

Choose dates to view prices

About this area

Boracay Island

Located in Boracay Island, Citic Hotel Boracay is near the beach. Cagban Jetty Port and Tabon Jetty Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit CityMall Boracay and Budget Mart. Happy Dreamland and Ariels Point are also worth visiting.

What's nearby

  • White Beach - 2 min walk
  • Happy Dreamland - 6 min walk
  • CityMall Boracay - 12 min walk
  • Willy's Rock - 12 min walk
  • Diniwid Beach - 3 min drive

Restaurants

  • All Day Dining – Restaurant offering local and international cuisine. Serves breakfast, lunch, dinner, and light fare daily.

About this property

Citic Hotel Boracay

4-star hotel near White Beach
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and spa services. All 339 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service, and free tea bags/instant coffee.
Citic Hotel Boracay offers 339 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite motorcycle parking only
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 1000-1000 for adults and PHP 300-1000 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Filipino

Outdoors

  • Pool sun loungers

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for PHP 2500 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • Gala dinner fee
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between PHP 1000 and PHP 1000 for adults, PHP 300 and PHP 1000 for children (approximately)
  • Airport shuttle fee: PHP 2500 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PHP 2500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory gala dinner is included in the total price displayed
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Citic Hotel Boracay Hotel
Citic Hotel Boracay Boracay Island
Citic Hotel Boracay Hotel Boracay Island

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 1 out of 2 reviews
5 - Excellent 50%
Rating 4 - Good. 0 out of 2 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 2 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 2 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 2 reviews
1 - Terrible 50%

3.0/5

Cleanliness

3.0/5

Staff & service

3.0/5

Property conditions & facilities

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service!!
Ten days before departure (one month after booking) we were told that the hotel was booked at the wrong price so it was canceled. Was no answer to get by phone or mail. Incredibly poor customer service, absolutely do not recommend this hotel to anyone!
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed for 5 days in the hotel and were very happy with our stay. Service was great and rooms were very clean. If you ever needed something they would kindly assist you! Only 2 minutes walk to white beach (and NOT 30 min as it says in hotels.com). Would absolutely recommend it!
Stayed 6 nights in Dec 2019