Bitez Hotels

"Fulya had the best customer service, she helped us with our itinerary, where to go and what to do, she went above and beyond to make sure we were happy. We will definitely be back. "

"The location is impressive. The view is incredible but it doesn't stop here.... The rooms are decorated in a very eclectic but harmonic design. They are spacious and well equipped with usable balconies and comfortable bedding."

"The location and views from our balcony were incredible! We made a tiny plumbing issue with our original room, but were moved next day to a much nicer one! The food, drinks, and entertainment in this All Inclusive were the average, but we would choose it again for the beautiful layout of the property, easy access to hotel's two private beaches and very friendly and helpful staff."

"Very relaxing environment with very pleasant and helpful staff. "

"This hotel was beyond filthy. The second I walked into the room, the stench hit me. The bathroom was revolting – mold all over the tiles, a disgusting shower, and a toilet that looked like it hadn’t been cleaned in months. It was so nasty I didn’t even want to touch anything. For the money I spent, I expected at least a clean room, but instead I got this dump. I felt dirtier after staying here than before I checked in. They “changed” our room the next day, but guess what? It was just as filthy. Nothing improved. On top of that, the staff was rude, dismissive, and completely unprofessional. Zero customer service, zero care for guests. This was hands down the worst hotel experience I’ve ever had. Stay far, far away from this place. Total waste of money and a disgusting nightmare. 1* hotel!!!!"

" Great location. Staff helpful."

"I wanted to share my wonderful experience at the hotel. It's a beautiful place with lovely people and very smooth service. Everything was very clean, and I felt incredibly welcomed. The room view is mesmerizing, and the beachfront is great. The area's landscape is breathtaking, making it the perfect place if you love calm and beautiful scenery."