Birling Hotels

"Brilliant hotel, with great service from start to finish. "

"."

"We stayed here for two nights while visiting my mum in hospital. The location was good. From the outside, the hotel looks run down, and the car park to. Once inside its a lot better, clean, looked after and very friendly and helpful staff. The bedroom we had was a good size, a comfy bed though the pillows were a bit firm for me. The ensuite was big with a very good shower. The rooms are dated and could do with updating. The breakfast was lovely with good choices on the menu and it was free. Free parking as well which is a bonus. I would stay again if the need arises. "

"Everything was just perfect. Check in easy, great staff, great food & drinks. Very clean & Tidy. We always feel at home when we book a stay here. Fantastic. see you soon."

"Big, clean rooms with comfortable beds. Friendly, helpful staff."

"Gym area , steam room all dirty "

"Easy walking distance from London City Airport, and excellent customer service. I really enjoyed dinner in the restaurant, the comfortable exceptionally well designed room, breakfast buffet, and noon checkout. Highly recommend!"

"I had a Basic room only, Double Bed, Toilet & Shower, with wardrobe & desk, Small but ideal for myself Clean & Tidy, Hotel itself was vary Clean & ample parking"

"We travelled 13 hours to get here only to find there was a young lady who was very apologetic telling us we could not have dinner because the restaurant was closed. Neither could we have a drink because the bar was closed and in the morning there would be no breakfast. The place is so isolated there are no surrounding alternatives for food and drink so we asked to order a taxi only to be told there were none available. We booked another hotel for the Saturday as it was my wife’s birthday to initially be told there would be no recompense. The original girl then told us as we were leaving she would ensure credit for the night we had to pay for another hotel and the breakfast but hotels.com advised that would not be the case. It is still to be pursued but the fact without warning they knowingly knew we travelled from Scotland and left us high and dry without alternatives or warning is vastly more than disappointing."