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"A beautiful hotel with a wonderful, attentive staff. Deluxe double queen room was lovely and quiet. The only potential negative is the neighborhood. Though nicely situated to Union Square and public transportation such as cable cars and muni, about a block in the other direction may be the start of the sketchiest part of the city— an area that was dirty and depressed with a very large, visible homeless population. My family never had an issue with this, but we made sure to stay clear. Nevertheless, I would gladly revisit the hotel. "

"The location is great, within walking distance to Union Square and Chinatown, and right at the doorstep of the cable car. The staff are very friendly. Some units are located at the back and require using a different elevator, which is a bit inconvenient. Overall, it's still excellent."

"All the staff I interacted with were pleasant and professional, with a special shout-out to Premesh, who works in the restaurant. "

"great to have a comfortable, outdoor smoking area "

"Convenient, clean and quiet. Friendly, helpful staff."

"This was a great hotel for the GD60 shows. Hotel was nice and clean, and the staff was great. Walking distance to the bill graham center. Plenty of good food options within a short walk. Would definitely stay here again. "

"Staff wonderful, accommodations clean, location perfect, close to beach, tour stops, restaurants, shopping, fisherman’s wharf and piers for ferry"

"Great location! Great price!"

"I went with my 21-year-old daughter to celebrate my birthday and we had a great three nights stay. We had fun in the Tonga room, we loved our Bayview hotel room, all the staff was very nice and the area around there is beautiful - we will definitely be coming back."