Batu hotel rooms a the Shangri-La Hotels and Resorts

Amazing hotel, great service all around. Food excellent if im back in Malaysia this will be my first choice. Oh and room was quiet to a big must for me.

I like

Excellent hotel near KLIA, great food, professional staff

Nice and clean hotel, but location is not great. The mall beside the hotel is closed.

Smooth but took time more than the usual 5-star caliber brand.

The hotel is managed by courteous, accommodating staff. The library-themed lobby provides a peaceful ambience. Very clean as well.

Great service! All staff has been very accommodating throughout our 3-night stay, including those at the Saffron dining hall. Though some fixtures have been broken and malfunctioned (e.g. in the restroom) and location is not walkable to go-to places.

We had a great stay! Everyone was so accommodating especially with our requests- provided us with extra pillows, socket adaptor, & lots of complimentary water bottles. The Paradigm Mall is literally right next to the hotel, less than a minute walk. Gym & pool are so nice & exclusive too. Will definitely come back again!