Hotels near Bashan Lake

"The room disgusting cracked mirror ,television don’t work nor phone I was told that is all they had available the room was filthy I complained to the front desk I had 84 year mother sat up all night scared go to sleep what shame and disgrace whom ever was above our room made loud banging noise"

"Spa was so relaxing and the people were so nice!"

"I loved the location and the view!"

"Property was very clean. Room was comfortable. Staff very friendly"

"The room was okay but we discovered late at night that the comforter and the bathroom smelled like smoke in #113. There was no nightstand on my side of the bed. : ( Breakfast average with toast, scrambled eggs, some kind of sausage (pork? turkey?) Coffee was pretty good. The plastic knives and forks were the flimsiest we've ever seen. I wish the guy tending to the resupply at the breakfast bar wouldn't touch his face and hair during prep. At least wear some gloves. Not so happy."

"Breakfast was good variety, i will say the hotel should invest in a more industrial toaster made for constant use rather than standard kitchen toasters. Room was large and my only complaint is that there are gaps around the door which lets light in from the hall and we could hear conversations from thr room next door through the connecting doors. "

"."

"My husband,and I frequently stay at this property due to the close proximity of Mohegan Sun Arena. The shuttle service is TOP SHELF!! Though the prices this property charges are much higher than others, we bite the bullet ONLY FOR THE SHUTTLE SERVICE! Now, that being said I have a major problem with the OWNERS of this property! I had written a review a year ago or so. In my review I wrote commending an employee for their dedication, professionalism, and commitment to his employer. I suggested a merit based reward for his service to show some kind of appreciation. The employee was very proud of my review as he should be. The manager even hung it up for all to see, but to my sincere heart felt disappointment the employee was not rewarded for his service. Not even a $5.00 DD Gift card!!! For the amount of money that guests pay to this company I feel a little pay it forward would not bankrupt your company. I am a business owner myself, and upon receiving praise from a client for my employees service I will immediately reward them!! Exceptional Employees Are Hard To Find My Friend. Keep up the great job Claude."

"Great"