Hotel Arts Barcelona

5.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Arts Barcelona

2 outdoor pools
View from room
Premium bedding, minibar, in-room safe, individually decorated
Cocktail bar
Sauna, steam room, Turkish bath, body treatments, body wraps

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
The price is P19,313
P22,271 total
includes taxes & fees
Nov 22 - Nov 23
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Room options

Available filters for rooms
Showing 24 of 24 rooms

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Panoramic Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Club Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 72 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Penthouse, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Panoramic Room, 2 Double Beds, Non Smoking, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Marina Seafront)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Double Beds

Penthouse, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Panoramic Room, 1 King Bed, Non Smoking, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Panoramic Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

Loft, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking (Mediterranean,Club Level,Larger)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Suite, 2 Double Beds, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 71 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Royal Suite, 1 Double Bed, Terrace, View (Skyline View,Top Floor)

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 150 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Penthouse, 1 Double Bed, Non Smoking, Pool View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 72 sq m
  • City view
  • Sleeps 7
  • 1 Double Bed

Executive Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking, Balcony (Arts,1 Bedroom,Club Level,Larger)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Marina 19–21, Barcelona, 08005

What's nearby

  • Barceloneta Beach - 10 min walk
  • Barcelona Cathedral - 4 min drive
  • La Rambla - 5 min drive
  • Plaça de Catalunya - 5 min drive
  • Sagrada Familia - 5 min drive

Getting around

  • Ciutadella-Vila Olimpica Station - 5 min walk
  • Barcelona (YJD-Barcelona-France Train Station) - 16 min walk
  • Barcelona El Prat Airport (BCN) - 23 min drive

Restaurants

  • ‪Casino Barcelona - ‬1 min walk
  • ‪Pacha Barcelona - ‬2 min walk
  • ‪Shôko - ‬3 min walk
  • ‪The Coconut Club - ‬2 min walk
  • ‪Marina Bay by Moncho's - ‬1 min walk

About this property

Hotel Arts Barcelona

Luxury eco-certified hotel near Barcelona Cathedral
Near Barceloneta Beach and Picasso Museum, Hotel Arts Barcelona provides a marina, a poolside bar, and a terrace. Active travelers can enjoy fitness classes at this hotel. Treat yourself to a massage, a body scrub, or a detox wrap at 43 The Spa, the onsite spa. At the 6 on-site restaurants, enjoy lunch, dinner, Japanese cuisine, and al fresco dining. Free WiFi in public areas, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with shopping on site and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, massage treatment rooms, and a porter/bellhop
  • Concierge services, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 483 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and bidets
  • LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 25 per day); free wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 60.50 per day)
  • Valet parking on site (EUR 60.50 per day)

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 45 for adults and EUR 22 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Enoteca Paco Pérez
  • Marina Coastal Club
  • P41
  • Roka Barcelona
  • The Pantry

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 44 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1994
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 137.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 22 for children
  • Fee for in-room wireless internet: EUR 25 per day (rates may vary)
  • Self parking fee: EUR 60.5 per day
  • Valet parking fee: EUR 60.5 per day
  • Rollaway bed fee: EUR 137.5 per night
  • Facilities fee: EUR 45 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arts Barcelona
Arts Barcelona Hotel
Arts Hotel
Arts Hotel Barcelona
Barcelona Arts
Barcelona Arts Hotel
Barcelona Hotel Arts
Hotel Arts
Hotel Arts Barcelona
Hotel Barcelona Arts
Hotel Arts Barcelona Catalonia
Hotel Arts Barcelona Hotel
Hotel Arts Barcelona Barcelona
Hotel Arts Barcelona Hotel Barcelona

Frequently asked questions

Does Hotel Arts Barcelona have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Arts Barcelona?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Arts Barcelona on Nov 22, 2024 start from P 19,312.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Arts Barcelona pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Arts Barcelona?

Self parking is available for EUR 60.5 per day. Valet parking is available for EUR 60.5 per day.

What time is check-in at Hotel Arts Barcelona?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Arts Barcelona?

Check-out is at noon.

Where is Hotel Arts Barcelona located?

Located in Sant Martí, this luxury hotel is within a 15-minute walk of Casino Barcelona and Barceloneta Beach. Port de Barcelona and Picasso Museum are also within 1 mi (2 km). Ciutadella-Vila Olimpica Station is 5 minutes by foot and Wellington-UPF Tram Stop is 12 minutes.

Hotel Arts Barcelona Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1000 reviews" "
Rating 8 - Good. 178 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry good service! Staff is very friendly and accommodating!
Stayed 1 night in Oct 2024

4/10 Poor

Tiffany, Orlando

Traveled with partner
The room was very dated and was not user friendly. The light system was really weird. We had a sea view but it was obstructed by the large framework outside. There was two elevators you had to take to get out and the air freshener they had was extremely strong and not natural. Was not what we expected and can’t say we would stay again. Just our preference and not our style.
Stayed 6 nights in Sep 2024

10/10 Excellent

Graciela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are excellent; efficient, polite, discreet and so attentive. We were so impressed. They offered a proper customer high level of service.
Stayed 1 night in Sep 2024

10/10 Excellent

Jemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fantastic stay at the hotel - never disappoints!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jad

Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel located in a great area within walking distance to many attractions.
Stayed 6 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel checked all the boxes for my family holiday in Barcelona. Beautiful and clean rooms with scenic views - the expanse of the city on one side and the sea on the other. The staff is attentive, kind and eager to help. There's a shuttle that runs into city for daytime excursions. And beach access for guests - I was pleased that the hotel allowed us to take our pool towels to the beach. There's a little store across the street for sunscreen, toiletries, etc. And there are a dozen amazing restaurants a short walk away. Hotel management went above and beyond to help me curate a memorable experience for my family. I will be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual- up to the very highest standards in all aspects.
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Svetlana

Liked: Amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jun 2024

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauitful hotel well worth the money
Stayed 3 nights in Jun 2024

10/10 Excellent

MICHEAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Jason

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was terrible and extremely unsafe area
Stayed 4 nights in May 2024

10/10 Excellent

Christine

Stayed 3 nights in May 2024

10/10 Excellent

Annmarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Arts was wonderful. The staff always cordial and professional, rooms and hotel clean and just beautiful, food and drinks in hotel delicious as well. Facilities offered at hotel from pool to spa are exquisites. Will be coming back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian, Dublin

Stayed 7 nights in Apr 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with staff that goes the extra mile
From the available restaurants and bars on location or a short distance to the greatest staff I have seen and they go the extra mile.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay I've ever had
Stayed 4 nights in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull place to stay, excellent service, and keeds were happy tonstay :)
Stayed 2 nights in Mar 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Arts
The service here is so special, everyone that we came across was so helpful and friendly! We were comfortable, relaxed, had fun, enjoyed the restaurants, lobby, bar, room, everything! We really enjoyed our time at Hotel Arts Barcelona!
Stayed 6 nights in Mar 2024

10/10 Excellent

Pablo Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay. Brilliant staff and service. Had a small problem on day one with digging outside causing quite a lot of noise but the team responded straight away and found me another room. They also arranged some help with room bill, and as I was checking out a lady came to ask if I was happy that everything had been sorted, and apologies again even though none of it was the fault of the hotel. I couldnt have asked for more. Thank you.
Stayed 4 nights in Feb 2024