Ban Rakat Trips (flight + hotel)

The hotel was very well maintained and clean. All staff were extremely professional and friendly. Breakfast gave a wide variety of options. Our only disappointment was room service on our first day. Waited an hour for it to arrive, called them..apparently they forgot our order. When it did arrive 30mins later, the meal was no longer hot.

We loved this hotel! The room was lovely with a great view of the city. The food of the restaurant was delicious! The spa was super nice! The pool is a bit small but we couldn't even swim because it was raining. Still a beautiful view! Public transportation very close

The breakfast is excellent. The staff are polite and very courteous in attending to you. The rooms are spacious and well equipped. The gym is small and limited. The swimming pool is under renovations.

Generally, we enjoyed our stay at Lebua. The staff were extremely friendly. However, we were extremely frustrated with the operation of the television in our room. It would often glitch, send messages about the connection, wouldn’t turn on or off or just froze. We did notify the front desk and they did send a technician each time for a total of three times on three separate occasions. Finally on our last night, the television stopped working altogether. When we notified the front desk ONCE again about the same issue over the last ten days we spent at the hotel, we asked to speak with the manager at check out. We were informed by a manager, should we decide to return to Lebua in the future we would somehow be compensated. For the price of this hotel it is unacceptable to be inconvenienced by a faulty television. I think we should be compensated with some expense taken off the total of our bill.

We went for five days with the family, good breakfast, complimentary snacks on arrival, location was nice as it was very easy to get to the Iconsiam or other transportations like the BTS. The only weird thing was the AC that was cooling but had an issue with humidity. I didn't report it to the hotel, so not fair from me to criticize, maybe it was an easy fix. It was a good price for a family of 5, so according to that, I recommend it.