"Kirstie is amazing, she made us feel very at home. She really looked after our son, who has special needs, so we didn’t feel under pressure in the restaurant at meal times.
The refurbished parts of the hotel are excellent, and the pool is lovely. "
"I have stayed many times at this hotel and this will probably be the last time.
I paid good money for a totally sleepless night and a very basic breakfast.
When booking, I specifically asked for a room at the front of the hotel. I do so regularly, as I know from past experience that rooms, particularly the low even numbers can be noisy, so I was disappointed when arrived and was told that I was allocated Room 102. I told reception that I had bad memories of room 102 as I had stayed there in the past and it is the noisiest room in the hotel; which was why I had requested a room at the front. Reception was very unhelpful, completely unsympathetic and simply said there was nothing they could do.
Room 102 lived up to my expectations, with unbearable loud noises from extractor fans and other machinery operating not far from the room window. I couldn't do any work because concentrating was impossible. I am a light sleeper - hence my request which was made when booking - and I couldn't get any sleep because of the constant racket from outside, which went on throughout the entire night.
Breakfast next morning was a lacklustre affair. No fruit salad, no fresh fruit, no fried eggs on offer and the other breakfast items were fewer than is usually available and they were very slow to be replenished when they ran down.
Check in the night before had been painfully slow and staff on reception were not helpful. I wouldn't want to go through this again and I wouldn't wish it on anyone.
"
"The room was large, comfortable and the bathroom was equally well sized. The breakfast had a number of options available. I would like to thank the receptionist, Leigh, who has outstanding customer care abilities. "
Make a point to visit attractions like Dores Beach and Aigas Field Centre. Discover sights such as Loch Ness 2000 Exhibition Centre, Loch Ness Centre & Exhibition, and Nessieland Castle Monster Centre during your stay.
When is the best time to book a hotel with a pool in Balnain?
Taking into account the local weather in Balnain is an important factor for planning your visit, especially if you plan to spend your trip poolside. The hottest months are usually July and August with an average temp of 54°F, while the coldest months are January and February with an average of 37°F. Average annual precipitation for Balnain is 38 inches.