Ballidon Hotels

"Perfect stay for families with dogs. There were areas for us to sit together in the bar for an evening meal and in a dog friendly breakfast room. The rooms were average, tired but clean- great for travelling with dogs. Limited outdoor areas for taking dogs for comfort breaks but there plenty of walking areas in Matlock. Good base for the Peak District- we visited Dovedale and Bakewell. Venture further afield for evening meal in dog friendly pubs as the hotel food is a bit meh. Breakfast very basic but just right for our short stay. Didn’t try the pool as we had the dogs and teens (both not allowed). Didn’t try the spa either."

"Everything went fantastic no problems close tto everthing we wanted we will be booking again soon "

"Rooms are average for the price. food is good. room was cold "

"Room was clean, and reasonable size, bathroom was a little dated but functional. Leisure facility was good. Staff were attentive and polite, only down side was the foor in the restaurant was expensive for the quality"

"Very nice stay - everything was very good. The only things I would say could have improved our time was that it would have been very helpful for a member of staff to show us around the spa as it’s not always clear where to go. Also the service was slow at breakfast time. "

"The cooked breakfast was nice. Staff absolutely lovely except from one person in the main reception who booked us in (looked and sounded like they did not want to be there - could have been having a bad day). Clean, tidy rooms. Showers worked well. "

"Great as always "

"Worst bed I have ever slept in."

"Disgusting value for money, avoid at all costs! What was meant to be a romantic trip for my fiances 50th ended up being a total let down. The hotel has issues spanning from the plumbing to general cleanliness and is going to take a considerable outlay if they ever expect the place to get any guests - far too many to mention here anyway. My main issues was with our room, as it was nearly £100 a night. Firstly the whole place is like a sauna...combine that with stale oil smell and it is very off-putting. Opening the window is fine, but we had a mountain view, so it was on the front next to the road and far too loud to sleep with wide open. The king bed had an indentation in it which made you feel like you was falling to one side - Very uncomfortable. The room next door was occupied with what I believe to be the owners family. Kids shouting at 7am with walls so thin, I could hear every single word they said when talking normally! Broken furniture, dirt and grime everywhere, portable heaters on the floor and extention cables and many many many other issues which I would expect in a Benidorm B&B, not here! "